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Billing Operations Analyst - Carrier Disputes
5-7 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Billing Operations Analyst - Carrier Disputes
Cynosure Corporate Solutions
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Operationally support the Carrier Commercial team to achieve the team\u2019s commercial KPIs
- Manage national codes, number ranges, and IMSI within a central operating system.
- Management of Premium codes, relationships, and monthly updates
- Able to reconcile wholesale invoices and isolate system or CDR rating variances between billing/rating system (CSGi) and external sources. Support the Dispute Manager.
- Update commercial rates within the CSGi billing platform for Full MVNO rating. Make sure this data is acquired from relevant partners.
- Alerting the business to external inter working changes that may be required, through national code alterations.
- Provide stakeholders the accurate cost and revenue information for the business.
- Use one expertise to add value to data and support decision-making.
- Responsible for delivering accurate costs & associated revenues within the operation
- Managing rates, codes, and suppliers in the system
- Managing data integrity so the above can be achieved
Requirements- Experience within a European mobile operator or MVNO would be advantageous.
- Understanding national codes, number ranges, IMSI, and how to navigate and take information from National Regulator websites
- Experience in \u2018driving\u2019 a mobile telecommunications billing system to capture wholesale costs within the traditional mobile product suite.
- Ability to understand principles such as porting, premium and geo-non-geo numbers, Origin-Based costs, and associated rating.
- Experience with CSGi Route, ICT and FM modules a plus. Experience within a similar system is essential.
- Experience with CDR analysis and mobile rating engines is a must, and CSGi is advantageous.
- Understanding of International/national Voice/SMS flow
- Understanding the activity within mediation & technology when it comes to passing data for rating or bill check.
- Knowledge of telecom architecture and call flows
- Good with Excel, Pivot Tables, and Lookups essential, understanding of Oracle SQL advantageous
- Able to generate and interpret reports
- Able to communicate with other teams/stakeholders
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- Experience within a European mobile operator or MVNO would be advantageous.
Employment Type: Full Time, Permanent
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