Lead Technical Writer/ Illustrator

Job Responsibilities:

• Produce complete, clear and accurate parts catalogs content as per customer standards and guidelines.
• Creating, producing and developing easily understood artworks for parts catalogs.
• Processing of information and data (engineering documents, changes, etc.) from Engineering, Manufacturing, Parts Marketing, Customer Service, Parts Warehouse and Suppliers.
• Creation of spare parts master data and maintenance during the product lifecycle.
• Coordinate with parts vendors to provide all technical data requirements needed for catalog publication.
• Maintenance of phased-in and phased-out items in the parts catalog and/or material master database.
• Answering of technical queries from dealers, customers and internal functions within the framework of general policy rules.
• Train, guide and mentor new joiners in the team.

Desired Skills and relevant experience:

• Broad knowledge of the aftermarket Parts Business, parts catalogues and Parts Distribution Center’s operations.
• 5-7 Years of experience in Parts Catalogs Development
• Agricultural Equipment Manufacturing, Auto OEM, Auto Component OEM, and/or After Sales sector experience is a plus.
• Strong skills in CAD Processes and tool, preferable CREO
• Strong computer skills in a variety of Microsoft Office products, and specialized applications. Programming skill is a plus.
• Strong problem solving and solutioning skills.
• Resilient and strong character able to manage challenging stakeholders.
• Strong interpersonal skills, capable of interacting with multiple levels Globally and business management.
• Flexibility in working at different time zones to participate in Business meetings.
• Experience of managing an effective working relationship with the business.