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Team Leader Ops
Cyfuture
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Roles and Responsibilities
- Manage daily operations of the team, ensuring efficient processing of customer requests.
- Monitor and control shrinkage and attrition rates within the team.
- Ensure timely completion of tasks and meet SLAs by setting clear expectations and providing guidance to team members.
- Develop and implement strategies to improve CSAT scores through effective people management practices.
Apply Now :-
Email : Priyanka.gupta@cyfuture.com
WhatsApp : 8595739139
Employment Type: Full Time, Permanent
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Rating based on 2 Team Lead Operations
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Anonymous · Operations
in Guwahati, Assam
Nothing
2 years and 4% hike once. Petty salary. If you don't work in HQ Noida or Jaipur, you are kept unaware from policies and benefits.
Read 2 reviewsTeam Lead Operations salary at Cyfuture
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