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1 Cherry Agencies Customer Support Executive Job

Customer Support Executive

2-7 years

Bangalore / Bengaluru

1 vacancy

Customer Support Executive

Cherry Agencies

posted 16d ago

Job Description

Number of Total Vacancy- 8

Location

  • Karnataka - Bangalore

Contact- Renuka(HR- Recruiter).

Mail Id- recruiter@cherryagencies.com

Contact Number-8123301015


Note : Candidates who are fluent in English and Hindi (compulsory) will be given preference. Additionally, proficiency in Kannada, Tamil, Telugu, or Malayalam will be an advantage.


Desired Candidate Profile

  • 2-10 years of experience in a similar role as a Customer Support Executive or related field.
  • Excellent written communication skills for creating clear and concise responses via email or chat platforms.
  • Proficiency in Microsoft Excel for data entry and record-keeping purposes.
  • Fluent in English and Hindi Language is compulsory.

Roles and Responsibilities

  • Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
  • Handle inbound customer calls with empathy and professionalism, addressing their needs promptly and efficiently.
  • Utilize excellent communication skills to build rapport with customers, understand their issues, and provide effective solutions.
  • Collaborate with internal teams to resolve complex issues that require escalation.
  • Monitor and report on the sales teams performance daily, weekly, monthly, quarterly, half-yearly, and annually.
  • Resolve customer complaints or concerns related to sales and service.
  • Provide guidance and support to the sales team and customer.



Employment Type: Full Time, Permanent

Read full job description

What Customer Support Executive at Cherry Agencies are saying

Customer Support Executive salary at Cherry Agencies

reported by 2 employees
₹1.8 L/yr - ₹2.3 L/yr
29% less than the average Customer Support Executive Salary in India
View more details

What Cherry Agencies employees are saying about work life

based on 11 employees
60%
80%
76%
75%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

Cherry Agencies Benefits

Team Outings
Free Transport
Job Training
Child care
Gymnasium
Cafeteria +6 more
View more benefits

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16d ago·via naukri.com
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