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19 Cult.fit Jobs

It Support Engineer

2-3 years

Mumbai

1 vacancy

It Support Engineer

Cult.fit

posted 19d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities

  • Competent and experienced with various types of IT hardware and software including Servers, Computers, Laptops, and Networking equipment.
  • Traveling to partner sites to support technical issues hands-on as well as complete complex projects.
  • Work alongside the team to resolve issues and complete project work.
  • Conduct on-site maintenance, installations, and surveys.
  • Collaborate with the Help Desk Team to handle escalated support requests.
  • Familiar with a job/ticket management system and the ability to accurately log down information and record time spent.
  • Experience with scoping and implementing IT solutions.
  • Competent and experienced with various IT hardware and software types including Servers, Computers, Laptops, and Networking equipment.
  • Knowledge and experience in migrating businesses to cloud technologies such as Microsoft 365 using Teams, SharePoint, and Exchange Online.
  • Manage video conferencing solutions like Zoom Webinars, collaboration suites like Google Workspace & Slack, Productivity apps like Microsoft Office 365, Asset Management tools like Zoho, and Antivirus software like Anti-virus. Manage configuration and maintenance of laptop and mobile devices running Windows and MacOS, Android and iOS. Configure and maintain Firewall devices, switches, and network access points.
  • Manage CCTV setup - configuration and maintenance of Centers and CO.
  • Act in alignment with user needs and system functionality to contribute to organizational policy.
  • Manage inventory of assets, and vendors, and negotiate with suppliers of software, computers, and IT equipment. Vendors management for laptop leasing, device maintenance, and more.
  • Manage the company's and center's internet connection infrastructure.
  • Organize the audio-visual equipment and hosting software (Zoom) for team and company events.
  • Monitor, diagnose, and resolve problems with key IT systems to ensure systems work efficiently.
  • Planned and undertaken projects to improve and upgrade key IT systems.
  • Produce relevant documentation and project plans.
  • Manage, configure, and develop Regional Lan & WAN.
  • Provide technical expertise for 1st and 2nd line IT support staff, sharing technical knowledge.

Preferred candidate profile

  • Have excellent telephone and email communications.
  • Be approachable and friendly.
  • Be able to organize and prioritize workload.
  • Be able to work within a team, facilitating team interaction.
  • Be willing to work outside of core-hours when the need arises.
  • Be willing to travel




Employment Type: Full Time, Permanent

Read full job description

Prepare for Information Technology Support Engineer roles with real interview advice

Top Cult.fit Information Technology Support Engineer Interview Questions

Q1. Maximum Subarray Sum Problem Statement Given an array of numbers, the task is to find the maximum sum of any contiguous subarray of the arr ... read more
Q2. Balanced Sequence After Replacement Given a string of length 'N' containing only the characters: '[', '{', '(', ')', '}', ']'. At certain p ... read more
Q3. Merge Intervals Problem Statement You are provided with 'N' intervals, each containing two integers denoting the start time and end time of ... read more
View all 43 questions

What people at Cult.fit are saying

What Cult.fit employees are saying about work life

based on 805 employees
64%
41%
52%
96%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Cult.fit Benefits

Health Insurance
Job Training
Gymnasium
Soft Skill Training
Team Outings
Work From Home +6 more
View more benefits

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