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8 ShipGlobal.in Jobs

IT Support Engineer

2-5 years

Delhi/Ncr

1 vacancy

IT Support Engineer

ShipGlobal.in

posted 24d ago

Job Description

Roles and Responsibilities

  • Provide technical support to end-users through phone, email, or in-person interactions.
  • Troubleshoot hardware and software issues related to laptops, desktops, printers, and other peripherals.
  • Install and configure new software applications on company devices.
  • Manage user accounts and perform basic administrative tasks such as password resets and account lockouts.
  • Escalate complex issues to senior engineers or third-party vendors when necessary.

Desired Candidate Profile

  • 2-5 years of experience in an IT support role with a focus on desktop/laptop support.
  • Strong knowledge of Windows operating systems (Windows 10) and basic networking concepts (TCP/IP).
  • Excellent communication skills for effective issue resolution over the phone or in-person.
  • Ability to work independently with minimal supervision while prioritizing multiple tasks simultaneously.

Employment Type: Full Time, Permanent

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What people at ShipGlobal.in are saying

What ShipGlobal.in employees are saying about work life

based on 11 employees
50%
50%
70%
100%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

ShipGlobal.in Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
View more benefits

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