Global E-Commerce Sales Manager

Job Description:

Global E-Commerce Sales Manager (Europe & North America)
Location: Gurgaon, India
Reports to: CEO / General Manager
Brand: Honeywell

Position Overview:
We are seeking a dynamic and experienced Global E-Commerce Sales Manager to drive sales growth and establish a strong presence for the Honeywell brand across Europe and North America. This pivotal role involves strategizing, executing, and optimizing e-commerce sales channels to achieve business objectives while ensuring exceptional customer experiences.
Key Responsibilities:

1. E-Commerce Sales Strategy:
• Develop and implement comprehensive e-commerce sales strategies tailored for the European and North American markets.
• Identify market trends, customer preferences, and competitive landscapes to drive growth.
2. Marketplace Management:
• Manage and optimize sales on platforms like Amazon, eBay, Walmart, Shopify, and other regional e-commerce channels.
• Ensure consistent product listings, pricing strategies, and inventory management.
3. Performance Analytics and Optimization:
• Monitor sales performance, analyze key metrics, and prepare detailed reports.
• Use data-driven insights to identify opportunities for improving conversion rates and ROI.
4. Customer Relationship Management:
• Develop strategies to improve customer engagement, retention, and satisfaction across online channels.
• Address escalations and ensure smooth post-sales services.
5. Collaboration and Coordination:
• Work closely with cross-functional teams, including marketing, logistics, and product development, to ensure seamless operations.
• Collaborate with external partners for advertising, promotions, and logistics to expand market reach.
6. Digital Marketing Integration:
• Coordinate with the marketing team to execute effective campaigns, including PPC, SEO, and email marketing, tailored to regional markets.
• Drive promotional events and seasonal campaigns to boost sales.
7. Compliance and Localization:
• Ensure compliance with e-commerce regulations and local laws in Europe and North America.
• Customize offerings based on cultural and regional nuances.

Qualifications and Skills:

• Education: Bachelor’s degree in Business Administration, Marketing, or a related field. MBA preferred.
• Experience: Minimum 7-10 years of experience in global e-commerce sales, preferably in Europe and North America markets.
• Strong expertise in managing international marketplaces like Amazon (Europe/North America), eBay, Walmart, and other regional platforms.
• Proven track record of achieving sales targets and driving business growth in e-commerce.
• Proficiency in analytics tools (Google Analytics, Tableau, etc.) and marketplace management tools.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work in a fast-paced, cross-cultural environment.

Key Performance Indicators (KPIs):

• Sales growth and revenue targets for Europe and North America.
• Conversion rates and customer acquisition costs.
• Marketplace ratings and customer satisfaction scores.
• Inventory turnover and logistics efficiency.
• Campaign performance and ROI.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunity to be part of a fast-growing global brand.
• Collaborative work environment with professional growth opportunities.

If you are a results-driven e-commerce professional with a passion for scaling businesses across international markets, we invite you to join our team!

Lets talk further on tejas.mehta@creativenewtech.com