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Account Manager, C4C

3-6 years

India

Account Manager, C4C

Coursera

posted 8d ago

Job Description

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning

It is now one of the largest online learning platforms in the world, with 162 million registered learners as of September 30, 2024.
  • Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelors and masters degrees

    Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business

    Coursera became a B Corp in February 2021.
  • Join us in our mission to create a world where anyone, anywhere can transform their life through access to education

    We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.
  • We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity

    We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration.
  • Coursera has a commitment to enabling flexibility and workspace choices for employees

    Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates

    As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.
  • Job Overview:

    As the Enterprise Account Manager, you'll be at the forefront of our mission, driving renewals and generating new revenue within targeted accounts

    Your focus will extend to both renewals and fostering growth in our installed accounts

    Engaging with university presidents, provosts, and deans, your success will be defined by transparent and repeatable sales processes

    The ability to seamlessly collaborate and work cross-functionally is pivotal to achieving and surpassing our goals

    Together, we are redefining how individuals acquire knowledge and skills, and we invite you to be a driving force as we transform lives through learning.
  • Responsibilities:

    Ensure renewals in installed accounts and drive growth within assigned accounts

    Identify and develop relationships with C-suite and other business buying personas within your aligned account base

    Maintain weekly/daily metrics, develop a sales pipeline in set accounts, successfully manage opportunities to closure, and ensure quota is met consistently (both quarterly and annually).
  • Produce accurate and timely forecasts.
  • Develop a complete understanding of all our product offerings, with emphasis on understanding L&D and functional buyers

    Understand the changing business and technology issues that our potential clients face

    Basic Qualifications:

    10+ years direct experience selling Enterprise SaaS or other solutions to universities, colleges, education systems, or equivalent accounts in an account management/relationship management role.
  • Experience consistently exceeding quota of $1 Million+, with proven success in accurately forecasting targets, and achieving sales commits.
  • Experience selling business services to university presidents, provosts, and deans and proven experience building excellent client relationships, offering value-added, insightful and strategic insight into their business

    Experience selling into complex accounts is a must.
  • Proven track record of prospecting and generating demand from install base through upsell and cross selling.
  • Ability to work closely with Customer success teams to link and articulate business outcomes from learning.
  • Strong understanding of Challenger selling methodology and ability to articulate â"Why Buyâ" â"Why Nowâ" â"Why Usâ" and drive expansion in install base accounts.
  • The ability to work and thrive in a fast-paced sales environment

    Effective presentation, organization, and time management skills.
  • Ability to travel 25% of the time to customer meetings, trade shows, and events as needed.
  • Preferred Qualifications:

    Enterprise sales experience at a SaaS company.
  • Ability to hold your own in meetings with senior leaders from prospective partners and speak as a thought leader and visionary in the higher education space.
  • Strong written and verbal communication skills, strong analytical and creative problem solving abilities, excellent interpersonal skills, organizational, and operational skills.
  • Entrepreneurial drive and ability to work autonomously in fast moving, quickly-changing environments.
  • If this opportunity interests you, you might like these courses on Coursera:

    Business Strategy

    Business Analytics

    Influencing People

    Customer Analytics

    Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.
  • If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.
  • For California Candidates, please review our CCPA Applicant Notice here.
  • For our Global Candidates, please review our GDPR Recruitment Notice here.
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  • Employment Type: Full Time, Permanent

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    What people at Coursera are saying

    Accounts Manager salary at Coursera

    reported by 1 employee
    ₹11.5 L/yr - ₹14.7 L/yr
    49% more than the average Accounts Manager Salary in India
    View more details

    What Coursera employees are saying about work life

    based on 30 employees
    86%
    90%
    66%
    100%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Coursera Benefits

    Free Transport
    Child care
    Gymnasium
    Cafeteria
    Work From Home
    Free Food +6 more
    View more benefits

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