RPA Manager - HR Processes & Operations (8-12 yrs)

Key Responsibilities:

Process Analysis and Design:

- Conduct in-depth analysis of HR processes to identify opportunities for automation and optimization.

- Map out complex processes, identify bottlenecks, and develop efficient workflows.

- Create detailed process flow diagrams, data flow diagrams, and other documentation.

- Conduct process mining and value stream mapping

- Collaborate with HR stakeholders to understand requirements and translate them into functional specifications.

- Prepare Business Case with ROI

- Liaise with Process Owners and define RPA implementation roadmap

- Coordinate with Process Owners and Stakeholders for Reviews and Sign-offs

RPA Solution Design:

- Work closely with the technical team to design and develop RPA solutions

- Define automation scope, identify automation candidates, and develop automation blueprints.

- Collaborate with technical teams to ensure seamless integration of RPA solutions with existing systems.

- Develop detailed functional specifications for RPA developers.

Implementation and Deployment:

- Oversee the implementation and deployment of RPA solutions, including testing, configuration, and deployment.

- Monitor RPA bots' performance and troubleshoot issues.

- Ensure adherence to best practices and standards for RPA development and deployment.

Change Management:

- Lead change management initiatives to educate and train HR teams on RPA adoption and benefits.

- Address concerns and resistance to change, and ensure smooth transition to automated processes.

Continuous Improvement:

- Monitor RPA performance and identify opportunities for optimization and improvement.

- Stay up-to-date with the latest RPA technologies and trends.

- Contribute to the development of RPA Center of Excellence (CoE) and best practices.

Required Skills and Qualifications:

- Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.

- 8+ years of experience in functional analysis and requirements gathering.

- 5+ years of experience in HR processes and operations.

- Strong understanding of HR functions, including recruitment, onboarding, payroll, benefits, and performance management.

- Proficiency in RPA tools (UiPath, Automation Anywhere, Blue Prism, etc.).

- Excellent analytical and problem-solving skills.

- Strong process mapping and documentation skills.

- Excellent communication and interpersonal skills.

- Ability to work independently and as part of a team.

Preferred Qualifications:

- Experience in executing projects with Lean Six-Sigma methodology will be an added advantage

- Experience with PeopleSoft and Service ticketing systems will be an added advantage

- Certification in RPA tools or related technologies.

- Experience in Agile methodologies and DevOps practices.