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Application Administrator
Consilio
posted 16d ago
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Fixed timing
Key skills for the job
Job Description
The Application Administrator, Associate is responsible for supporting and maintaining enterprise applications, ensuring their optimal performance and availability. They will report directly to the Product Owners for Bullhorn, Replicon and any other tools the team is responsible for. This role will assist other Application Administrators to help them master the platform and provide continuous service improvements to the platform.
The ideal candidate will have extensive experience in guiding people to understand, manage and support various platforms. They must be able to articulate technical concepts and workflows in a clear, easy to understand way for end users. They must be able to troubleshoot platform specific issues and have experience fixing them. They must have an already strong understanding of database concepts like tables, relationships, queries and reporting. They must have experience in collaborating with other teams like IT, Dev, HR, etc. Responsibilities Qualifications
The ideal candidate will have extensive experience in guiding people to understand, manage and support various platforms. They must be able to articulate technical concepts and workflows in a clear, easy to understand way for end users. They must be able to troubleshoot platform specific issues and have experience fixing them. They must have an already strong understanding of database concepts like tables, relationships, queries and reporting. They must have experience in collaborating with other teams like IT, Dev, HR, etc.
The right candidate will be an energetic self-starter who is a Bullhorn or Replicon expert.
- 2+ years of IT experience on application operations in a large-scale complex environment
- Responsible for application support and operational activities, including troubleshooting issues and providing timely resolution to user problems
- Worth with other cross-functional teams to support new features, enhancements and upgrades
- Understand new application features and unused module functionality to drive platform expansion and adoption
- Create and maintain process and knowledge documentation needed for other Application Admins and/or end users
- Generate and analyze reports on application usage, performance, and issues to inform decision-making and improve efficiency
- Stay abreast for Application updates how it impacts what is in production and any deprecated functionality that must be accounted for
Requirements:
- Bachelor s degree in information technology, computer science or equivalent experience.
Minimum Experience Requirements:
- Strong problem-solving skills and attention to detail
- Familiarity with application administration and support processes
- Understanding of cloud-based applications and middle-ware ETL tools
- Experience working and integrating with other enterprise systems (HRIS/ERP/CRM) such as Netsuite, SFDC, ADP, UKG, HubSpot is a plus
- High level of verbal & written communication skills, as well as the ability to help explain complex technical requirements to non-technical people.
- A capacity for working with minimal supervision in complex projects with considerable responsibility.
- Thorough knowledge of SDLC.
Consilio s True North Values
- Excellence
We strive to make every client our advocate - Passion
We DO because we CARE - Collaboration
We win together through teamwork and communication - Agility
We flex, adapt and embrace change - People
We value, respect and invest in our teammates - Vision
We create clarity of purpose and a clear path forward
Employment Type: Full Time, Permanent
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What Consilio employees are saying about work life
based on 127 employees
Strict timing
Monday to Friday
No travel
Day Shift
Consilio Benefits
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