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Senior Analyst, Data Operations
Consilio
posted 15d ago
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Fixed timing
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Job Description
Senior Analyst executes the more complex tasks on the processing and hosting modules of the EDRM framework; complexities arising because of unusual data-types or sheer size of ediscovery Projects. This role is a custodian of the tacit knowledge required in Data Operations team. Senior analysts, with their years of experience, play a pivotal role in developing junior associates and analysts. Responsibilities Qualifications
- Ensure Operations activity progresses as scheduled and required for the eDiscovery projects
- Prioritize tasks for assigned projects and participate in transfer of work from one shift to another shift
- Support managers by providing project status and issue reporting as required
- Provide regular project status and issues updates to Operations management team (Global)
- Delegate tasks across Operations shifts as required to maintain consistent level of service
- Perform duties of a shift lead from time to time including proactive queue management, quality control & resource management
- Modify and execute complex SQL queries and data file management tasks
- Track and record project workflow and milestones as required
- Use various ESI discovery data processing platforms to extract text and metadata from electronic documents
- Use multiple products & techniques to handle issues with electronic documents tiffing/imaging processes
- Troubleshoot issues that may occur during data loading into hosting platform for review
- Support Project Management by assisting with document searching and tagging in hosted databases
- Prepare client data deliverables (including exception reports, delivery reports, execute custom tasks etc.)
- Determine the most effective and efficient way to complete tasks and meet client expectations with available resources
- Trouble-shoot and resolve issues prior to escalation to Operations management and/or engineering
- Perform quality control of work product including production QCs, metadata population checks etc.
- Provide formal class room based training to other team members on E-discovery applications and concepts
- Participate in regular policy and procedure review meetings with other team members
- Assist Operations management with various administrative tasks (e.g., scheduling)
- Coordinate with other E-discovery teams (Collections, Forensics, Application Support, Quality Control, Engineering, and PMs) to appropriately plan engagements to meet client deliverables/timelines, resolve specific issues, and improve overall quality and efficiency
- Assist Operations management with planning and documentation of Operations policy and processes
- Conduct and participate in knowledge sharing sessions organized by Operations team from time to time
- Get certified with industry leading certificates like RCA, Nuix Master, six sigma etc.
- Four-year college degree preferred, preferably in a technical discipline (e.g., Computer Science, Computer Information Systems, etc.)
- 3-7 years of related E-Discovery or strong database/scripting experience
- Experience working under tight deadlines in fast-paced data production environments
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- Strong working knowledge of basic PC functions and Windows environment (e.g., MS Office)
- Knowledge of general database, networking, and file-systems concepts
- Experience with several of the following preferred: SQL, Visual Basic/VB Script, MS-Access, Advanced text editors and MS-Office
- Ability to perform troubleshooting and learn customized proprietary software
- Intermediate to advanced knowledge of several ESI data processing platforms (e.g., Nuix, Venio, ECapture, Attenex Workbench, LAW, TRUE, Autonomy, Clearwell, Stratify, etc.)
- E-discovery products certifications are an added advantage
- Intermediate to advanced knowledge of several ESI data hosting platforms (e.g., Concordance, Relativity, Introspect, Ominx, Catalyst, Attenex DocMapper, etc.)
- Ability to read and interpret quality rules, operating and maintenance instructions, and procedure manuals
Work timing:
- Rotating Shifts: 6 AM - 3 PM, 2 PM 11 PM, 9 PM 6 AM (timings may vary depending on business requirement)
- Permanent Shift: 9 PM 6 AM
Employment Type: Full Time, Permanent
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Senior Analyst salary at Consilio
reported by
18
employees
with 2-6
years exp.
₹4.3
L/yr - ₹12.8
L/yr
14%
more
than the average Senior Analyst Salary in India
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What Consilio employees are saying about work life
based on 127 employees
Strict timing
Monday to Friday
No travel
Day Shift
Consilio Benefits
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