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44 Consilio Jobs

SR Engineer EUC

6-9 years

Bangalore / Bengaluru

1 vacancy

SR Engineer EUC

Consilio

posted 4mon ago

Job Description

  • Meets regularly with business leaders, IT leaders, and his/her team to formulate, coordinate, and implement IT solutions and practices that best fit business needs while also maintaining security and other business and legal protocol
  • Works closely with Human Resources, Recruiters, and Leadership regarding all team personnel matters, including hiring, termination of employment, and/or discipline of team members.
  • Conducts and oversees all aspects of day-to-day operations for the EUC Engineering team, as well as govern project pipelines
  • Delegates and assigns special tasks and projects to team members
  • Travels to meet with team members, supervise projects, conduct interviews, and meet with leadership
  • Provides team members with regular, informal feedback, instructions, and direction, and solicits as well as provides semi and yearly formal feedback and performance reviews
  • Coordinates work schedules and maintains business trouble and task coverage
  • Oversees, assigns, and directs resources in overseeing the team s ticket queue
  • Oversees team efforts to understand technical issues, and devise, document, and implement best troubleshooting and resolution practices
Additional Responsibilities/Details:
  • Ability to work independently and in a team environment; perform follow through on tasks
  • Ability to maintain software and hardware inventory
  • Ability to multi-task and prioritize/re-prioritize work
  • Ability to keep abreast of the latest developments in hardware and software technologies
  • Strong sense of self-motivation, analytical skills, organization and attention to detail
  • Excellent troubleshooting, problem-solving, and customer service skills
  • Ability to interact with clients in a professional manner over the phone, in person, and in writing.
  • Ability to work under pressure, in a fast-paced work environment and support on-site and remote end-users
  • Microsoft Office proficiency
  • Coordinating and maintaining comprehensive physical asset management of technology equipment
  • Collaborating with HR and Purchasing partners to streamline Desktop Management policies and procedure
  • Supporting a remote user base in a multi-location, global environment
  • Driving consistent improvements to raise the quality and efficiency of desktop management service provided to all employees
  • Ensuring internal groups are fully coordinated through hardware and software deployment life cycles
  • Providing technical/personal mentorship and guidance to team members on a regular basis
  • Proven ability to work on multiple projects concurrently with ease, maintaining organizational standards across each project
Qualifications
Minimum Education Requirements:
  • Bachelor s degree required or equivalent experience
Minimum Experience Requirements:
  • 5+ years of progressively responsible experience as an EUC Engineer or related role
Other Requirements:
  • Advanced knowledge of Windows Server (2008-2019), Windows 7/8/10 and Mac OS
  • Experience with workstation management system and desktop imaging
  • Knowledge of Office 365 and Exchange
  • MCSE certification or equivalent work experience preferred
  • ITIL V3 certification preferred
  • Experience with MDM solutions preferred
  • Experience in a VDI setting preferred

Employment Type: Full Time, Permanent

Read full job description

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What people at Consilio are saying

Senior Engineer salary at Consilio

reported by 11 employees with 4-12 years exp.
₹13 L/yr - ₹25 L/yr
95% more than the average Senior Engineer Salary in India
View more details

What Consilio employees are saying about work life

based on 150 employees
54%
75%
80%
90%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

Consilio Benefits

Free Transport
Work From Home
Health Insurance
Job Training
Cafeteria
Free Food +6 more
View more benefits

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