Lead - HR Business Partner - FinTech (6-8 yrs)

Job Objective: Looking for an HRBP Lead for the Merchant Business of a large Fintech. The role holder will have to develop & execute the HR strategy in close partnership with the leadership team.

Role & team: The role based in the HQ at Bengaluru will lead the HR for few verticals within the

merchant business. The role holder will have to lead a couple of direct reports based in Bengaluru. This role provides an excellent opportunity to learn and experience both traditional retail/FMCG & startup ways of working.

Responsibilities:

Partner in building AOP:

- Based on the planned business growth, partner with business leaders & finance to plan the people AOP for the respective business

- This includes identifying workforce requirements based on expected growth, go-to- market strategy, and anticipated productivity, among others. The role holder should ensure that the people AOP is translated to the larger team & everyone works towards ensuring manning & maintaining costs as built in the AOP.

Business Partnering:

- Partner with business heads to deliver on business targets (revenue, growth, etc.) by providing HR solutions.

- Expected to proactively identify opportunities for increased efficiency and effectiveness.

- Maintain strong individual connect and regular touch points with stakeholders from the assigned business groups.

- Proactively track attrition through analysis & take corrective actions, as necessary.

- Regular visit to sales offices in the regions and interact with stakeholders.

- Attending sales review meetings and doing market visits.

- Own and interpret HR policy for the organization and resolve issues quickly and effectively. Address all employee queries and provide help/ support within decided timelines.

Talent Management:

- Oversee the performance management process including goal setting, regular touch bases and final evaluation as per the decided timelines.

- Enable the talent process by holistic review of talent in the team for creating a strong succession planning bench.

- Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level.

- Design and conduct assessment centers for critical transitions.

- Drive organization connect surveys, as and when conducted, and ensure maximum coverage. Analyze survey results for the respective business, identify concern areas, consult with business heads, and draft action plans to mitigate the concerns.

- Expected to provide coaching on managerial and people development to leadership team.

Capabilities & Requirements:

- MBA - HR from Premier Bschool with 6-8 years' experience (business partnering) & preferably 2+ years' experience in business partnering sales teams.

- Exposure to start up environment is an added advantage.

- Strong business acumen & understanding of the retail (offline) go-to-market.

- Understanding HR concepts and evolving HR practices.

- Spikes on problem solving, influencing/building consensus and ownership.