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Sr Analyst, HR Ops
Collins Aerospace
posted 1mon ago
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Flexible timing
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Job Description
Date Posted:
2024-08-19 Country:
India Location:
1st Flr, Wing B, North Gate Phase-II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore - 560064, Karnataka This customer focused, pro-active, energetic, and collaborative role is part of our Global Hub Tier 2 Transactional Team within People Services. In this role, individuals will provide accurate and timely HR Transactional support to employees, managers, and other HR & Payroll professionals.
Responsibilities
- Provide consistent, timely, accurate and customer-focused HR functional inquiries, requests and transactions as assigned in accordance to established policies and procedures.
- Utilize our case management system to achieve and deliver within defined Service Level Agreement (SLA) at a quality standard. Ensure work instructions are diligently followed. Escalate issues as needed.
- Review and update existing DTP s/SOP s and assist in producing new DTP s/SOP s in relation to HR Transactional services.
- Respond to requests and inquiries, exercise good judgment in applying concepts and guidelines
- Follow through on assigned tasks and takes ownership on results, effectively prioritize assignments, identify, report, and escalate issues and challenges to Supervisor
- Respond to emails and inquires on timely manner
- Prepare operational reports as and when required
- Identify and recommend potential area for process improvement
- Understand and be compliant with the corporate data protection and confidentiality policies.
- Work in a team environment to resolve customer questions or issues in broad range of HR matters
- Actively engage in CORE and support continuous improvement opportunities.
- Perform any other duties deemed reasonable and necessary by the business.
Qualifications & Experience
- Bachelor s degree in related discipline and 6+ years of relevant Global/US HR operations experience.
- Prior experience in managing high-volume HR requests and data administration preferred
- Experience managing data in HRIS systems required; experience using Workday / Ev5 preferred.
- Ability to learn processes, policies, and the ability to apply CORE principles to these processes for continuous improvement
- Display positive attitude. Receptive to new challenge and change with an open mind. Demonstrate high commitment level.
- Good organization, analytical and problem-solving skills. Ability to exercise good judgment on day-to-day work activities
- Proactive. Takes initiative, attentive to details, process driven and ability to efficiently process high volume transactions
- Flexible to meet peak period, specific demands, and client s requirements.
- Flexibility to work in different time zones.
Employment Type: Full Time, Permanent
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(based on 52 Collins Aerospace interviews)
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What people at Collins Aerospace are saying
Rating based on 2 Senior Analyst
reviews
Anonymous · IT Support
in Hyderabad
Likes
Good work life balance Lesser micromanagement Join initially with good package and retire here. Flexible hours
Dislikes
Default hikes no matter the performance No learning, just live with whats needed to do your task. Lot of groupism in management as well.
Read 2 reviewsSenior Analyst salary at Collins Aerospace
reported by
5
employees
with 4-7
years exp.
₹5.8
L/yr - ₹9.8
L/yr
At
par with the average Senior Analyst Salary in India
View more details
What Collins Aerospace employees are saying about work life
based on 716 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Collins Aerospace Benefits
Health Insurance 
Cafeteria 
Work From Home 
Soft Skill Training 
Free Transport 
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