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HR Specialist - LOA
Collins Aerospace
posted 28d ago
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Flexible timing
Key skills for the job
Job Description
Date Posted:
2024-11-19 Country:
India Location:
1st Flr, Wing B, North Gate Phase-II, Modern Asset, Sy.No.2/2, Venkatala Village, Yelahanka Hobli, Bangalore - 560064, Karnataka The Leave of Absence Analyst (DTP 0113) will be responsible for managing the Leave of absence activities and this role will be a customer facing and will receive task via ServiceNow and Workday for USA region.
Responsibilities:
- Responsible for managing leave of absence transactions and requests in HRIS & Payroll system.
- Must have a fair idea of the US Leave of absence process and should have worked as a Leave case worker for two years.
- Champion the cause of Customer centricity with empathy and patience.
- Effectively communicates with employees during and after the leave administration process; resolves employee questions and documents conversations as necessary.
- Processes and administers leave-of-absence requests and paperwork: medical, personal, disability and FMLA.
- Effectively interprets FMLA and ADA implications as they relate to leaves of absences / disabilities.
- Assist in the maintenance, troubleshooting, and correction of data-related issues.
- Partner with Absence Management Coordinators to create an exceptional employee experience for our employees.
- Identify gaps and process opportunities to drive efficiency and reduce process lead time.
- Understand business unit complexities (nuances) and data impact. This includes how data can impact: pay, benefits, employee experience, etc.
- Coordinate data collection from cross-functional partners where appropriate.
- Utilize the CORE framework of tools to continuously improve processes, quality standards and process compliance.
- Understand and be compliant with the corporate data protection and confidentiality policies.
- Accountable for the day-to-day performance metrics, ensuring clear SLAs and KPIs align to effective and positive employee experience.
Qualifications & Skillset:
- Bachelor s degree or a master s degree in related discipline and 2+ years of relevant experience in US LOA process.
- Strong customer service ethic, communication skills (written and verbal), interpersonal skills, and telephone etiquette.
- Prior experience in managing complex LOA transactions and data administration preferred.
- Experience managing data in HRIS systems required; experience using Workday preferred.
- Knowledge of US state, local and federal leave laws, disability programs, such as ADA and FMLA.
- High level of attention to detail. Ability to organize work, set priorities, manage multiple projects and lead with professionalism.
- Ability to develop relationships, collaborate and influence others to work effectively with a wide range of employees.
- Flexibility to work in different time zones.
Employment Type: Full Time, Permanent
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What people at Collins Aerospace are saying
What Collins Aerospace employees are saying about work life
based on 708 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Collins Aerospace Benefits
Health Insurance 
Cafeteria 
Work From Home 
Soft Skill Training 
Free Transport 
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