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Analyst - HR Operations
Collins Aerospace
posted 17d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- This customer focused, pro-active, energetic and collaborative role will serve as an HR Analyst as part of our Regional Hub Transactional Team within the People Services. In this role, individuals will function across all business units and will provide accurate and timely HR Transactional support to employees, managers, and other HR professionals.
- Provide consistent, timely, accurate and customer-focused HR transactional services and data administration to key stakeholders and customers, while contributing to the achievement of the People Services overall vision and strategy.
- Utilize our case management system to achieve required service level agreement metrics and overall client satisfaction.
- Analyze work process design and flow for the People Services team and work with internal and external clients and vendors to implement improved processes, while suggesting necessary improvements to improve the overall client experience and efficiency.
- Review and update existing HR policies/procedures and assist in producing new policies/procedures in relation to HR Transactional services.
- Prioritizes, allocates and actions daily tasks to be accomplished to meet SLA.
- Ensure all process trainings have been attended, queries raised and clarified to execute smooth flow of process.
- To build and nurture constructive relationships with the onshore team and internal colleagues from other business areas and to contribute to team efforts, team meetings etc.
- Ensure a consistent efficient, effective, and excellent service always, meeting, and exceeding SLAs and performance targets.
- Always ensure a customer first approach by consistently and proactively role modelling excellent customer service.
- Utilize the CORE framework of tools to continuously improve processes, quality standards and process compliance.
- Understand and be compliant with the corporate data protection and confidentiality policies.
- Accountable for the day-to-day performance metrics, ensuring clear SLAs and KPIs align to effective and positive employee experience. Utilize metrics to demonstrate and communicate shared services value.
Qualifications
- Bachelors degree in related discipline and 2-4+ years of relevant HR experience.
- Prior experience in managing high-volume HR requests and data administration in shared service center experience an advantage.
- Experience managing data in HRIS systems and/or using Workday preferred.
- Ability to work effectively in a high-pace and deadline-driven atmosphere.
- Ability to learn processes, policies, and the ability to apply CORE principles to these processes for continuous improvement.
- Ability to work in a team environment.
- Strong attention to detail and ability to apply analytical skills.
- Strong communication skills (written and oral) with all levels of the organization.
- Competency in French language preferred.
- Strong computer skills or aptitude.
- Flexibility to work in different time zones.
Employment Type: Full Time, Permanent
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People are getting interviews at Collins Aerospace through
People are getting interviews through
(based on 52 Collins Aerospace interviews)
Job Portal
Walkin
Campus Placement
Company Website
Referral
30%
17%
15%
13%
10%
15% candidates got the interview through other sources.
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What people at Collins Aerospace are saying
Rating based on 1 HR Operations Analyst
review
Anonymous · HR Operations
in Bengaluru
Likes
Hybrid mode
Dislikes
Cafeteria and transport
Read 1 reviewHR Operations Analyst salary at Collins Aerospace
reported by
3
employees
with 3-4
years exp.
₹6
L/yr - ₹7.5
L/yr
38%
more
than the average HR Operations Analyst Salary in India
View more details
What Collins Aerospace employees are saying about work life
based on 711 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Collins Aerospace Benefits
Health Insurance 
Cafeteria 
Work From Home 
Soft Skill Training 
Free Transport 
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Collins Aerospace Bangalore / Bengaluru Office Locations
Bengaluru Office
UTC Aerospace Systems, Nethra Tech Park Old No. 181, New Plot No. 40, EPIP Industrial Area Sy No. 28, Kundalahalli Village, Krishnarajapuram, Bangalore East Taluk
Bengaluru
Karnataka 560066
Karnataka 560066
Bengaluru Office
UTC Aerospace Systems, #14/1 and 15/1, Maruthi Industrial Estate, Phase 2, Hoodi Village, Whitefield Road
Bengaluru
Karnataka 560048
Karnataka 560048
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