Sr. Associate - Projects

Functional Architect

Qualification

B Tech/ MBA/ CA/ (BCom + MCom) or equivalent industry experience

Responsibility

Sales Support

• Contribute to Account Mining & Penetration efforts with active participation in customer planning process, including strategic planning phase vs execution phase.

• Drive RFP Response & Improving Quality of Response (more business value focused), structures solutions in terms of scoping, effort.

• Work with SME groups across domains/products to provide a complete end to end solution, including estimates and definition of critical factors, assumptions, and risks.

• Contribute to transformational and consulting deals vs staff augmentation.

• Drive oral presentations to the customers in area of domain/product expertise.

• Support revenue generation and be considered a FINDER.

• Market Scan and Brand Building.

• Bring working knowledge of customer business domain and/or product within a specific industry vertical/domain.

• Conduct secondary research on domain/industry specific solutions.

• Bring an understanding of competitive landscape.

• Identify key trends and forecasts in the given area of domain/industry.

• Prepare collateral, publications, technology papers etc for distribution.

• Work with account teams to develop and deliver new logos.

• Opportunity Identification.

• Work on opportunity identification, prioritization and input to the qualification process.

• Contribute to GTM activities with partners, vendors, industry analysts etc through active mindshare gain Webinars, White papers, speaking events etc.

• Knowledge Management.

• Contribute to TL, Design, PoVs, tools, templates, case studies etc artifacts into the knowledge management repository.

• Ensure all engagement artifacts are stored on knowledge repositories.

• Conduct quality review of KM artifacts prior to posting.

• Requirement Gathering and Gap Analysis.

• 'Lead Requirement Gathering Workshops.

• Lead FitGap exercise and come up with the FitGap document.

• Come up with high level solution for identified gaps.

• Present FitGap Assessment of a process area based on his/her area of expertise.

• Project Support.

• Active involvement and ownership of The Requirements and Solution.

• Design Phase of small to medium sized delivery engagements.

• Creating business blueprint for small to medium sized engagements.

• Identifying gaps and recommending development/process changes.

• Validate system configuration design, creation of test scenarios, migration plans.

• Provide engagement oversight in areas of specialization as and when called upon.

• Monitor AVM SLAs, address ticket resolution escalations, and drive bestinclass process adaptation.

• Client Expectation Management.

• Deliver and measure value pre, during, & post delivery engagements.

• Ensure client satisfaction.

• Help customers execute organizational change programs.

• Develop quality deliverables with focus on qualitative and quantitative business case, value props, roadmap, ROI analysis etc.

• Client Management/Relationship Management.

• Support brand building activities.

• Proactively develop relationships with functional owners from the business in a process area.

• Navigate client's organization to identify the right sponsors for a given solution.

• Support Expectation Management, Client Satisfaction Management, and Risk Management.

• Deliver and measure value pre, during, and post engagement and communicate to stakeholders.

• People Management.

• Active participation in recruitment activities identify and hire.

• Coaching & Mentoring functional leads.

• Conducting midyear and YEA feedback sessions.

• Goal and expectation setting for new and existing resources.

• Motivate through rewards and recognition, organize team events/initiatives.

• Conduct Performance Management Reviews.

• Demonstrate understanding and skillful handling of people issues.

• Identify skill gaps and create training courses around domain/product areas.

• Work with the Academy to plan the training calendar.

• Business Planning.

• Bring knowledge and understand trends, business/technology best practices, needs and guide/advise existing engagements/give inputs to planning process across people, process, technology and data solutions/recommendations in a particular functional area (domain/technology/product/ infrastructure).

• Solution Conceptualization.

• Identify pain areas, opportunities and potential solution offerings by industry/domain with business impact.

• contribute to new solution development, develop transformation tools and templates, productivity enhancement solutions/product ideation.

• Lead new solution offerings development by identifying/defining use cases, writing process blueprints and walkthroughs & collaborate with technology partners/support architects for offering development.

• Define and communicate business/technology solutions in language meaningful to stakeholders in the engagement, such as CBA, ROI, and IRR.