Urgent hiring_ US mortgage_ TL/TM _ Mumbai_ Default servicing

Key Result Areas (KRAs)

Leadership:

be responsible for handling various aspects of default servicing and management for our client's US Consumer Loan business. This role involves working closely with the client's systems and processes to ensure accurate and timely updates related to bankruptcy, legal invoices, document management, repossession, judgment rescheduling, and lawsuit management. This role is responsible for multiple task deliverables in a process on a project simultaneously which includes accurate delivery monitoring and implementing controls error free execution compliance to information security policies and managing the team

Operational Responsibilities:

• Collaborate with legal teams, recovery agencies, and stakeholders to resolve defaulted accounts.
• Support the collections process by reviewing accounts and providing recommendations for collection strategies.
• Work with repossession teams to recover assets (e.g., for auto-secured loans) as needed.
• Track borrower bankruptcy filings and update account statuses.
• Assist in preparing necessary documentation for legal proceedings related to default loans.
• Ensure all system records are accurately updated to reflect the latest status of default accounts.
• Maintain proper documentation for all account actions and communications.
• Generate reports on default loan statuses, settlements, and recovery efforts.
• Ensure compliance with relevant regulations and internal policies in all default servicing activities.

Qualification:

• Graduate with excellent communications skills (oral & written)
• Total 5-8 years of experience with a minimum of 1-5 years of supervisory experience
• Strong management/people skills
• US Mortgage Experience Required
• Strong organizational, planning, and analytical skills.
• Good mathematical and statistical skills for analysis of data and generation of reports.

Regards,

Noorjahan S.

(Noorjahan.Shah@cognizant.com)