SPE Comms - English

Roles and Responsibilities

• Handle customer queries via email support, ensuring timely resolution of issues.
  
• Provide excellent communication skills in English to resolve customer complaints effectively.
  
• Map customer requirements to relevant solutions using mapping techniques.
  
• Work on international voice process projects, handling calls from diverse geographies.
  
• Collaborate with team members to achieve process goals and objectives.
  

Desired Candidate Profile

• Excellent communication skills in English (written & spoken).
  
• Ability to work flexible shifts including rotational schedules.
  
• Proficiency in handling multiple tasks simultaneously while maintaining accuracy.