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Engaged Employer

Cognizant

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3.8

based on 48.3k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated IT/ITES Company - 2024

1085 Cognizant Jobs

Senior Associate

Cognizant Technology Solutions India Ltd

3.8

based on 48.3k Reviews

3-7 years

₹ 11.9 - 28.7L/yr (AmbitionBox estimate)

Hyderabad / Secunderabad

1 vacancy

Senior Associate

Cognizant

posted 12d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Procurement Claims Adjudication Inventory Management IT Asset Management Vendor Management

+ 2 more

Job Description

IT Asset Management specialist

Responsibilities

Responsible for the procurement of IT goods and services

Receives technical procurement requests and processes accordingly.

Assist in monitoring ordering and receiving inventory.

Assist with Catalog updates and upkeep

Verifies purchase requisitions/quotes. Obtains clarification for any unclear requests and recommends alternatives when available.

Sends purchase orders to vendors monitors vendor response times and expedites orders when needed.

Ensures assets are received from the vendor and shipped to the appropriate end user in a timely fashion.

Assist with special projects as needed.

Maintains high level of customer service

Track requests and communicate expectations to the customer.

Respond to customer and vendor inquiries about order status shipping and quality discrepancies damage claims rejections losses return merchandise authorizations (RMAs) over-shipments cancellations and product changes.

Support field personnel in troubleshooting issues related to mobile devices.

Responsible for IT inventory management

Scans equipment as it is received to enter into the asset database.

Maintain local and remote inventory levels for desktops laptops and peripherals.

Maintain hardware asset database and create reports as requested.

Assist with coordinating equipment disposals for remote locations as needed.

Address discrepancies in asset repository.

Provide ad hoc reports as requested.

Certifications Required

Good to have - IT Asset management related

Employment Type: Full Time, Permanent

Read full job description

Cognizant Interview Questions & Tips

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What people at Cognizant are saying

3.8

Rating based on 2.9k Senior Associate reviews

Anonymous · IT & Information Security in Kolkata

Likes

Payscale is good

Salary - Good

Dislikes

Management, Work-Life balance, no respect towards senior resources, hike is very bad. Don’t join Cognizant, if you’re a senior resource. Even Managers and Senior managers are coding. HR team is worse I have seen so far amongst all IT firms that I have worked with in my 9 years career.

Skill development - Poor

+4 more

Read 2.9k Senior Associate reviews