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8-14 years
Bangalore / Bengaluru, Hyderabad / Secunderabad
ServiceNow Developer - ITSM/ITOM (8-14 yrs)
Coders Brain
posted 1mon ago
Flexible timing
Key skills for the job
Servicenow Developer
Exp : 8 to 14 years
Skill : ServiceNow, Integration, Discovery , ITSM, ITOM
Shift : 2 PM to 11 PM,
Work location : Hyderabad & Bangalore
Mode of work : 3 days working from Office.
NP : Immediate.
Job Description :
- Conducting maintenance and upgrades to Service Catalog items.
- Creating and executing changes to Service Catalog items.
- Conducting story development (enhancement), testing, and promotion preparation for changes.
- Providing defect support and remediation.
- Providing catalog tasks support.
- Providing ServiceNow Catalog architecture and technical views.
- Providing ServiceNow release upgrades planning, code migration, testing, and defect handling support.
- Providing ServiceNow instance cloning, data refreshing, and maintenance for all instances within the environment as required.
- Opening and working on tickets with ServiceNow.
- Implementing data changes per the agreed-upon process .
- Reviewing Service Requests and Changes submitted for in-scope services, and estimating the level of effort that will be required to implement.
- Conducting ServiceNow function and module demonstrations
- Supporting integration with ServiceNow for additional data sources.
- Providing End User Incident and defect support for catalog items.
- Assisting with periodic audits of the platform and accuracy of the data within ServiceNow.
Functional Areas: Software/Testing/Networking
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8-14 Yrs
Bangalore / Bengaluru, Hyderabad / Secunderabad