Manager - Project Delivery Management, Setclear

Key Areas of Responsibilities

• Manage user engagement across all regional operational departments, Internal and external stakeholders as required for understand the Trade Processing Flow and associated systems.
• Proficient and hands-on in Requirement Elicitation and Documentation from a Functional perspective
• Conduct whiteboard sessions and other effective means to garner holistic, cohesive user requirements.
• Ensure project objectives and scope are clearly understood and documented by all operational functions.
• Clear and elaborate documentation of As Is vs To Be process flows, assess and document user requirements at a level of quality that facilitates user sign off. Ensure F2B impact of Ops process is done while articulating change requirement
• Schedule IT walkthroughs of Ops Functional requirements, ensure traceability of Functional requirements to Solution/Design document prepared by IT.
• Facilitate creation of operational control model as part of requirement gathering, conduct brainstorming discussions for reviewing the Control Model with Sr. Management and relevant stakeholders.
• Contribute ideas as to how the process of requirements gathering can be optimized.
• Develop and maintain working relationships with key stakeholders across IT & operations.
• Facilitate Delivery of key change projects in the Middle and Back Office space. Accountable/Responsible for all Project Management tasks within Ops domain, ensuring scope & change control is documented accurately, Ops resource allocation is well planned, timelines, risk and issues/escalations are all managed and controlled via Ops Project Working Groups / Governance forums. Regular tasks include (but not limited to) maintaining project action trackers, providing regular project status reports, conducting Ops working group meetings and support of urgent BAU exception scenarios requiring where line processing teams need guidance.
• Proactive go-getter who is keen to work closely with Business and IT stakeholders to ensure timely and quality delivery.
• Manage administration of issues to assist prioritization decisions.
• Management of operational change resourcing and project book of work prioritization
• Undertake general project management administrative tasks & status report communications

Requirements

• Degree qualified in a relevant discipline
• Minimum 5 years as BA+PM role, preferably working in a multi-cultural (financial/broking or related) organization
• Experience of Securities Back Office systems with good project management knowledge, skills and experience.
• Knowledge base of the above-mentioned operational disciplines (Middle Office, Asset Services, Settlements, Reconciliations, Cash / Collateral management).
• Team player with the ability to vary his/her style and pace to suit the audience
• Able to negotiate and manage conflict
• Capable of facilitating Operations functional requirement gathering and documentation
• Capable of illustrating functional Ops workflows (Visio)
• Has worked in or in close co-operation with the Operations / Securities and IT Departments.
• Familiar with the standard working procedures and practices of an Operations Department

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