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Senior Support Analyst, MOBO Application, Information Technology
5-9 years
₹ 13.85 - 14.75L/yr (AmbitionBox estimate)
Pune
1 vacancy
Senior Support Analyst, MOBO Application, Information Technology
CLSA
posted 9d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- End to end delivery of software changes, from requirement inception to production rollout.
- Rotation to perform production support tasks, including but not limited to listed below.
- Monitoring production environment and act on production incidents
- Work on Service Request Fulfillment, Incident Management, Problem Management and Change Management.
- Manage weekend events like software releases, BCP testing, exchange rehearsal etc.
- Status reporting on Health Checks, Changes, Incidents, Capacity and Performance.
- Documentation of Application Knowledgebase, Process.
- Make monitoring tool changes aligned with changing requirements or gaps observed/reported.
- Proactively highlight risk any observed and suggest ways to mitigate impact.
- Suggest new ideas for Automation and be able to implement automation ideas.
- Computer Science or equivalent degree
- 5 to 9 years Support experience in an Investment Banking or Financial Domain [Must Have]
- Be proficient in at least one of these common programming languages: Java, C#, C++, Typescript, Python, Shell scripting, PowerShell [Must Have]
- Strong in SQL, Linux, Scripting using Bash / Ksh. [Must Have]
- Familiar with DevOps stacks like Git, Bamboo, Jenkins, Docker, Kubernetes.
- Strong understanding in entire software lifecycle, from development to production support
- 5+ years of experience in managing multiple applications which include in-house developed or vendor based applications.
- Strong problem-solving and analytical skills.
- Strong desire to learn new technologies and equities trading workflow.
- Open-minded to adopt and propose best practice.
Employment Type: Full Time, Permanent
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