System Administrator - Part Time

Position Overview: We are seeking a motivated and skilled System Administrator to join our team. System Administrator responsibilities are to deal with Salesforce, hardware, and software, including tasks like preparing new laptops and antivirus management, typically has a wide range of responsibilities to ensure smooth operation, security, and performance of IT systems. Heres an overview of the key responsibilities.

1. Hardware Setup and Maintenance:

• New Laptop/PC Setup:
• Prepare new laptops and computers for employees, ensuring they are fully configured with necessary software.
• Install and configure hardware (e.g., laptops, desktops, printers, monitors).
• Ensure hardware is in optimal condition, performing necessary repairs or upgrades.

Hardware Troubleshooting:

• Troubleshoot and resolve hardware issues, such as malfunctioning peripherals or devices.
• Manage inventory of hardware devices, ensuring proper stock levels and replacement schedules.

2. Software Installation and Management:

• Software Installation and Configuration:
• Install, configure, and maintain required software for all associates.
• Ensure the latest versions and patches are installed to maintain system security and efficiency.

• Licensing Management:
• Ensure software licenses are valid and track usage for compliance.
• Manage renewals and updates for software licenses.

3. Antivirus and Security Management:

• Antivirus Software Management:
• Install, configure, and manage antivirus software on all devices (e.g., laptops, desktops).
• Regularly update antivirus definitions to protect against new threats.
• Perform system scans to detect and eliminate any potential threats or malware.
• Ensure firewalls and other security systems are properly configured and monitored.

4. User Support and Training:

• User Support:
• Provide technical support to associates for hardware, software, and system-related issues.
• Troubleshoot and resolve issues via email, phone, or in-person assistance.

• Associate Training:
• Train associates on how to use new software, tools, or systems.
• Provide guidance on cybersecurity best practices, such as creating strong passwords or identifying phishing emails.

5. Documentation and Reporting:

• System Documentation:
• Document configuration changes, network topology, and inventory management.
• Maintain records of hardware/software inventories and licenses.

Reporting:

• Provide regular reports on system health, security status, and user support metrics to management.

6. Compliance and Auditing:

• Compliance with Policies:
• Ensure systems and processes comply with company policies, industry regulations, and security standards.
• Perform periodic audits to verify that systems are secure and functioning according to established policies.

7.Good to Have :

Salesforce admin