Upload Button Icon Add office photos

Deutsche Bank

Compare button icon Compare button icon Compare
3.9

based on 3.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

zig zag pattern zig zag pattern
filter salaries All Filters

6 Deutsche Bank Client Service Analyst Jobs

Associate_Client Service Analyst

3-8 years

Mumbai

1 vacancy

Associate_Client Service Analyst

Deutsche Bank

posted 26d ago

Job Description


Additional Job Description

Job Title- Client Service Analyst, AS

Location- Mumbai, India

Role Description

  • Ensuring DB Service Standards w.r.t. to Customer Service, Compliance and Corporate Security are adhered too.
  • Ensure total Compliance of all audit guidelines set by External (RBI, NSDL) and Internal OR Auditors.
  • Error Free Processing of transactions with in specified SLAs.
  • Ensure laid down processes are being followed; DB internal security standards are followed.

What well offer you

As part of our flexible scheme, here are just some of the benefits that youll enjoy

  • Best in class leave policy
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

Your key responsibilities

  • Ensure strict adherence to all internal and external guidelines (KYC, Anti Money Laundering & Audits).
  • Timely, correct and acceptable response to all Business Banking customer queries.
  • Ensure complete resolution to all customer queries and processing of all the customer instructions with 100% accuracy. 
  • Ensure 100% accuracy on processing of all the Trade related transactions (export & import) i.e. A1 Remittances, softax release, Bank guarantee Issuance etc.
  • Ensure 100% Accuracy on checking the documents related to all the A2 Remittances.
  • Ensure smooth functioning of A2 Remittance uploads though OMNIFLOW, follow up with processing unit and tracking of rejects.
  • Ensure proper coordination with NPC, PBC Trade Desk & GTB Trade Desk for smooth processing of all the transactions with in stipulated time.
  • Ensure tracking of exceptions/deferrals taken for processing of trade transactions and proper follow up with Head –BB for closure of the same with in stipulated time.
  • Ensure accurate checking/processing of account opening documents.
  • Effective service delivery by reducing customer turnaround time.
  • Timely reverts on all the clearing referrals/exceptions.
  • Ensure NIL operational losses / compensation to customer due to any operational issue.
  • Ensure SRs are closed within stipulated time.
  • Follow complaint management procedures. Ensure correct and timely resolution of complaints.
  • Ensure satisfactory compliance scores and implement audit recommendations.
  • Any suspicious transaction/activity must immediately be reported to the supervising officer.
  • Overall upkeep of the branch lobby as per clean desk policy standards.
  • Structured service call for all the new to bank customers and qualified / non-qualified customer base.

Your skills and experience

  • 6 years plus of Banking trade finance services experience.​
  • Good communications skills
  • Good knowledge of MS office.
  • Problem solving & Team work.

How we’ll support you

  • Training and development to help you excel in your career
  • Coaching and support from experts in your team
  • A culture of continuous learning to aid progression
  • A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm



Employment Type: Full Time, Permanent

Read full job description

Prepare for Client Service Analyst roles with real interview advice

People are getting interviews at Deutsche Bank through

(based on 195 Deutsche Bank interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
36%
17%
15%
8%
4%
2%
18% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What Client Service Analyst at Deutsche Bank are saying

3.6
 Rating based on 6 Client Service Analyst reviews

Likes

Good exp

Dislikes

I had a great exp

Read 6 reviews

Client Service Analyst salary at Deutsche Bank

reported by 45 employees with 2-13 years exp.
₹3.6 L/yr - ₹12.5 L/yr
67% more than the average Client Service Analyst Salary in India
View more details

What Deutsche Bank employees are saying about work life

based on 3.2k employees
66%
86%
75%
90%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Deutsche Bank Benefits

Free Transport
Cafeteria
Health Insurance
Work From Home
Job Training
Soft Skill Training +6 more
View more benefits

Compare Deutsche Bank with

Barclays

3.9
Compare

JPMorgan Chase & Co.

4.1
Compare

HDFC Bank

3.9
Compare

ICICI Bank

4.0
Compare

State Bank of India

3.8
Compare

Axis Bank

3.8
Compare

Kotak Mahindra Bank

3.8
Compare

IndusInd Bank

3.6
Compare

Yes Bank

3.8
Compare

IDFC FIRST Bank

4.0
Compare

Federal Bank

3.8
Compare

RBL Bank

3.7
Compare

AU Small Finance Bank

4.3
Compare

Jana Small Finance Bank

3.8
Compare

Equitas Small Finance Bank

4.5
Compare

Ujjivan Small Finance Bank

4.1
Compare

Standard Chartered

3.8
Compare

Bank of America

4.3
Compare

NatWest Group

4.1
Compare

IDBI Bank

3.6
Compare

Similar Jobs for you

Client Service Analyst at DEUTSCHE BANK AG

Mumbai

6-10 Yrs

₹ 8-12 LPA

Manager Client Servicing at DBS Asia Hub 2 Private Limited

Bangalore / Bengaluru

6-10 Yrs

₹ 8-12 LPA

Branch Relationship Officer at Axis Bank

Rajahmundry, Vijayawada + 1

1-6 Yrs

₹ 3.5-7 LPA

Branch Relationship Officer at Axis Bank

Visakhapatnam, Guntur + 1

1-6 Yrs

₹ 3.5-7 LPA

Client Service Analyst at DEUTSCHE BANK AG

Bangalore / Bengaluru

2-6 Yrs

₹ 6-10 LPA

Associate 1 at DEUTSCHE BANK AG

Mumbai

0-3 Yrs

₹ 2-6 LPA

Senior Test Analyst at Testhouse

Thiruvananthapuram, Bangalore / Bengaluru

6-10 Yrs

₹ 7-17 LPA

KYC Analyst at DEUTSCHE BANK AG

Jaipur

2-4 Yrs

₹ 3-6 LPA

Client Service Analyst at DEUTSCHE BANK AG

Mumbai

4-8 Yrs

₹ 6-10 LPA

Personal Banker Authoriser at Hdfc Bank

Bhubaneswar, Cuttack

5-9 Yrs

₹ 5.5-7.5 LPA

Deutsche Bank Mumbai Office Locations

View all
Mumbai Office
Headquarter
Deutsche Bank, Deutsche Bank House, Hazarimal Somani Marg Fort Mumbai
Maharashtra 400001
Mumbai Office
B 1, 5th Floor, Nirlon Knowledge Park, Goregaon East, Mumbai Mumbai
Maharashtra 400063

Associate_Client Service Analyst

3-8 Yrs

Mumbai

26d ago·via naukri.com

Client Service Analyst

4-8 Yrs

Mumbai

7d ago·via naukri.com

Client Service Analyst

10-12 Yrs

Pune

13d ago·via naukri.com

Client Service Analyst

2-6 Yrs

Bangalore / Bengaluru

13d ago·via naukri.com

Client Service Analyst

6-10 Yrs

Mumbai

21d ago·via naukri.com

TAS - Client Service Analyst

3-6 Yrs

Mumbai

28d ago·via naukri.com
write
Share an Interview