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3 JPMorgan Chase & Co. Client Service Account Manager Jobs
Client Service Account Manager
JPMorgan Chase & Co.
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job summary
J.P. Morgan Chase Bank, NA (JPMCB) is rapidly expanding its revenue business in India.
As an Analyst/ Associate in the Client Service Account Manager (CSAM) group, you will be required to manage and support Client Servicing for Treasury Services.
Job responsibilities
- Actively manage a number of identified top tier clients primarily Financial Institutions to support their correspondent banking needs
- Maintain a proactive and solution-oriented approach to understand client concerns and recommend steps to improve efficiency deepen wallet
- Act as a single point of contact for clients for all escalations and ensure adequate coverage by service teams
- Visit clients regularly and identify opportunities to improve efficiency and product adoption
- Conduct regular Service review meetings and address complex inquiries and concerns from clients
- Support various transformation initiatives to enrich client experience
- Manage KPIs, Metrics and other Country Business Objectives
Required qualifications, capabilities, and skills
- Understanding of Global Cash Management products
- Post Graduate degree holder with minimum 6 years of banking experience with minimum of 3 years in customer service or Sales/Relationship Management role
- Experience to manage Financial Institution clients required
- Understanding of various aspects in clearing and remittance products
- Good Inter-personal and relationship management skills
- Ability to work independently and achieve desired results and have an eye for detail
- Ability to partner with multiple internal teams
Employment Type: Full Time, Permanent
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What Client Service Account Manager at JPMorgan Chase & Co. are saying
Client Service Account Manager salary at JPMorgan Chase & Co.
reported by
1
employee
with 13
years exp.
₹14.1
L/yr - ₹18
L/yr
148%
more
than the average Client Service Account Manager Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 6.1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
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JPMorgan Chase & Co. Mumbai Office Locations
Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East
Mumbai
Maharashtra 400098
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai
Mumbai
400 064
400 064
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