Sr. Product Manager

About Vistaprint

Vistaprint is the ecommerce industry leader in personalized physical and digital products, with over 23 years of legacy. We empower over 20 million global customers to make an impression - and we re fuelled by forward-thinking and innovative technology.

Vistaprint s Product Experience organization serves, inspires, and delights customers. It consists of both the Product Management and the User Experience functions. From the simplest interaction on our website, to how people take in our advertising and communications, to enabling our customers to design their loveable products, we are obsessed with delivering value. We know our customers needs, and we strive to exceed their expectations. Touching every element of the business, we re here to grow and build the Vistaprint brand, reach new audiences and offer the best possible experience for every customer.

About the Job

We are looking for experienced Product Managers to work with our cross-functional Logomaker product team. You will be responsible for the logo DIY editing experience, enabling users to customise and complete their logo concept, delivering all required final logo assets, and integrating with expert help and design services so that users complete their logo design confident that it can be brought to life in whatever marketing application is required. You ll be working along-side other product teams in the Logo and Brand Domain to help all SMBs look and feel credible though a strong brand foundation, leveraging our expert design services platform, rapidly developing logo maker DIY solution, and integration with Vista s wide range of products to support any SMBs ongoing design, print and digital needs.

What you ll be doing

• Product Discovery: Lead the product discovery process in collaboration with your UX and engineering counterparts, using a range of tools and frameworks to uncover valuable customer opportunities and validate innovative solutions to those problems.

• Understanding the Customer: Conduct user and market research (Quantitative Qualitative) and collaborate with your UX/Engineering partners to develop insights on customer needs and goals.

• Product Planning: Develop roadmaps and set actionable goals for your empowered product team that delivers against the Vistaprint product strategy, prioritizing which problems and solutions to work on and leading the product development team deliver against their objectives.

• Manage Product Lifecycle: Establish and align on product requirements with your Engineering and UX team members. Monitor the progress of the product release, support plan and product analytics for a seamless delivery of business value.

• Deliver Results Together: Effectively be a part of daily sprint stand-ups, sprint planning, sprint alignment, demo s, retrospectives, and backlog refinements. Seek feedback and ideas early and often from stakeholders across the business.

• Continuous Improvement: Monitor various channels of information flow that can provide feedback on product performance to further improve the customer experience. Self-Improvement through constant learning is also important as a PM.

What ll make you a Great Candidate

• 6+ years of professional experience with 3+ years as a Product Manager.

• Experience working on complex and high-quality B2B/B2C customer facing products, preferably in the e-commerce domain.

• Strong sense of UI/UX concepts and ability to work clos

• ely with UX designers, collaborating on designs and concepts in Figma or similar tools.

• Experience with leveraging data analytics to inform product decision making, with skills in web analytics, BI and database tools.

• Ability to build strong relationships with cross functional peers, including designers, engineers, research and analytics, and customer support teams.

• Proficient in agile software development, be in Scrum, Kanban or anywhere in between, you know what makes a high performing team.

• Exceptional communication and influencing skills, able to align people around common goals and maintain focus on delivering customer value.

• Some Nice to Haves

• Exposure to design, marketing and/or marketplaces products will be advantageous, as will experience building products leveraging Generative AI.

• Solid understanding of one or more of the following: Confluence, Jira, Figma, Looker, A/B testing tools, Miro is a plus.

• What s in it for You (Besides the best-in-class Rewards)

• An OPPORTUNITY to be a part of the e-commerce market leader in the mass customization upload, design, and print industry.

• A chance to GROW professionally building technology solutions for a largely unorganized market.

• A system that EMPOWERS each member with a high degree of trust, freedom, and autonomy.

• A GLOBAL team that has some of the best minds in product, user experience, data, and engineering.

• A REMOTE-FIRST operating model and impeccable work culture.

• Equal Opportunity Employer

  Vistaprint, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.