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Engaged Employer

Changejar Technologies

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3.2

based on 54 Reviews

23 Changejar Technologies Jobs

Customer Service Associate

Jar

3.2

based on 54 Reviews

1-4 years

Bangalore / Bengaluru

1 vacancy

Customer Service Associate

Changejar Technologies

posted 5mon ago

Job Role Insights

Flexible timing

Key skills for the job

Finance Investment Banking Customer Support Medical Insurance Troubleshooting Conflict Resolution

Job Description

Handling customer queries, providing chat, voice, and email support.
Conducting surveys with customers to understand the usage and overall experience to collect prompt and accurate feedback from customers.
Troubleshooting problems and seeing them through to resolution.
Demonstrating excellent product knowledge to enhance customer support.
Escalating users unresolved issues to the appropriate internal teams.

Requirements

English and Hindi language proficiency (written and spoken).
A minimum of 1-4 years of experience.
Excellent interpersonal written and oral communication skills.
Computer skills.
Knowledge of mediation and conflict resolution techniques is preferable

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Service Associate roles with real interview advice

Top Changejar Technologies Customer Service Associate Interview Questions

Q1. what happens a primitive data type is passed in a method call and non-primitive data types are passes? when would there be change in value a ... read more

asked in Backend Developer Intern interview

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