Add office photos
Engaged Employer
i
This company page is being actively managed by
Viveja IT Services Private Limited Team. If you also belong to the team, you
can get access from
here
All Filters
1 Viveja IT Services Private Limited Job
Customer Service
Viveja IT Services Private Limited
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid, and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts, and file documents
Follow communication procedures, guidelines, and policies
Take the extra mile to engage customers
Maintaining a pleasant working environment for your team.
- A bachelor s degree in administration, communications, commerce, or a related field.
- A minimum of 1-2 year s international calling experience. Freshers can apply with good communication skills
- Excellent interpersonal and written and oral communication skills
- Ability to lead a team
- Knowledge of CRM systems
- Computer skills
- Knowledge of mediation and conflict resolution techniques is preferable
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Service roles with real interview advice
People are getting interviews at Viveja IT Services Private Limited through
People are getting interviews through
(based on 3 Viveja IT Services Private Limited interviews)
Job Portal
67%
33% candidates got the interview through other sources.
Moderate
Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
What people at Viveja IT Services Private Limited are saying
What Viveja IT Services Private Limited employees are saying about work life
based on 69 employees
Flexible timing
Monday to Friday
No travel
Night Shift
Viveja IT Services Private Limited Benefits
Submitted by Company
Free Transport 
Cafeteria Work From Home Team Outings Soft Skill Training
Submitted by Employees
View more benefits 
Compare Viveja IT Services Private Limited with
TCS
Compare
Infosys
Compare
Wipro
Compare
HCLTech
Compare
Tech Mahindra
Compare
Cognizant
Compare
Accenture
Compare
Capgemini
Compare
IBM
Compare
LTIMindtree
Compare
Athena BPO
Compare
Metriqe Solutions
Compare
Imarque Solutions
Compare
Knowledge Splice Services pvt ltd.
Compare
Elcamino Software
Compare
VOIZ
Compare
Onkar Infotech
Compare
Sequential Technology International
Compare
Silverskills
Compare
B2x Service Solutions
Compare
Similar Jobs for you
Viveja IT Services Private Limited Hyderabad / Secunderabad Office Location
Hyderabad/Secunderabad, Telangana Office
Address: 4th-floor SANALI SPAZIO, Software Units Layout, Madhapur, Raidurg, Hitech-City, Hyderabad, Telangana - 500081
Hyderabad/Secunderabad, Telangana
500081
500081
Share an Interview