Assistant Manager - Revenue Cycle (5-7 yrs)

About the job

We are looking for an Assistant Manager for one of our esteemed clients in Bangalore having experience into Accounts Receivable, Revenue Cycle, Dispute Management, OTC, Billing, Cash Applications.

Exp: 5+ years

Location: Bangalore

Shifts: US Shift (Work from Office)

Job Description:

- Oversee billing and collection staff

- Investigate overpayments and underpayments and handle disputes

- Create collection reports and customer statements

- Perform collection handling; contact customers regarding late payments by various methods

- Conduct research on customer service / related inquiries

- Create reports and perform analysis; support EOM processes

- Implement and oversee accounts receivable compliance protocols

- Compile / Format reporting for periodic report outs to management

- Implement systems or tools to track the performance of sales representatives against the set targets.

- Work with other departments, such as marketing and product management, to ensure that incentives align with broader company strategies and product launches

- Develop various pricing models under different assumptions, such as increased production costs, changing competitor prices, or varying demand levels

- Once a price is set, monitor its impact on sales, customer feedback, and profitability.

Be prepared to adjust based on real-world feedback and changing market conditions

- Raising of Manual Invoices

- Processing of Billing,

- Sales , Credit Card, Chargeback and refunds processing

- Processing Cash Application

- Account Reconciliations

- Passing of JVs in Client System

- Day to day query resolution and timely process escalations

- Month Closing

- Month end Accruals posting based on information from Business Teams

- Creation and Maintenance of Customer Master data

- Booking and records maintenance for Regulatory Cost

- Monitoring Daily closing in Money Collection System of collection received

- Monitoring of reconciliation of deposits V/s sales recorded in legacy systems in Money Collection System

- Retrieval of sales reports from Legacy systems

- Retrieval of bank statements for cross verification of money deposited against sales

- Preparation of Template for posting entries

- Assist in processing of customer refund (raising PR based on report from call center and obtaining required approvals for payment)

- Manage disputes and Reporting

- Support Internal and External Audit

Oversee compliance protocols

- Compile/Format reporting for periodic report outs

- Measuring KPIs, Quality Initiatives, Governance calls, Identifying automation initiatives