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197 Chandigarh University Jobs

Education Counsellor

1-4 years

₹ 2 - 4L/yr

Mohali, Chandigarh, Kharar

1 vacancy

Education Counsellor

Chandigarh University

posted 17hr ago

Job Description

The Counselor at Chandigarh University plays a pivotal role in providing guidance and support to prospective students, parents, and other stakeholders. You will serve as a member of the team, helping individuals navigate the admission and enrollment process. Your expertise in understanding academic programs, admission requirements, and university policies will be essential in delivering accurate information and fostering a positive impression of the university.

Key Responsibilities:

Counseling and Guidance:

Provide in-depth counseling and guidance to prospective students and their families regarding academic programs, admission criteria, scholarships, and other university-related matters.

Respond to inquiries through phone, email, and other communication channels in a professional and informative manner.

Admission Process:

Assist students in completing applications and understanding the admission process.

Review application documents to ensure accuracy and completeness.

Coordinate with the admission team to facilitate smooth application processing.

Product Knowledge:

Maintain up-to-date knowledge of the university's academic programs, course offerings, and any changes in admission requirements.

Educate prospective students about the university's offerings and advantages.

Record Keeping:

Maintain accurate records of all interactions and inquiries.

Utilize the university's CRM system to manage student data and communication.

Customer Service:

Ensure a high standard of customer service, addressing inquiries, concerns, and issues with empathy and professionalism.

Handle escalated inquiries and provide resolutions.

Reporting:

Prepare reports on inquiry and counseling data, including conversion rates and other relevant metrics.

Share reports and insights with the Manager.Role & responsibilities



Preferred candidate profile



Perks and benefits




Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Chandigarh University through

(based on 51 Chandigarh University interviews)
Job Portal
Company Website
Walkin
Campus Placement
Referral
Recruitment Consultant
34%
16%
12%
8%
6%
2%
22% candidates got the interview through other sources.
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What people at Chandigarh University are saying

Education Counsellor salary at Chandigarh University

reported by 4 employees
₹1 L/yr - ₹4.8 L/yr
27% less than the average Education Counsellor Salary in India
View more details

What Chandigarh University employees are saying about work life

based on 1.2k employees
76%
58%
71%
97%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Chandigarh University Benefits

Cafeteria
Job Training
Soft Skill Training
Work From Home
Gymnasium
Child care +6 more
View more benefits

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Chandigarh University Mohali Office Location

View all
Mohali Office
NH-95 Chandigarh-Ludhiana Highway, Mohali, Punjab (INDIA) General Helpline No:+91-160-3051003 Toll Free: 1800 200 0025 Mohali

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