Learning And Development Specialist

Role Definition
Designs, implements, and evaluates learning and development courses or programs.

What You Will Do:
•    Assisting in determining the learning needs of an organization's employees for identified professional and organizational development objectives.
•    Designing course curricula, selecting suitable training platforms and vendors for effective delivery.
•    Developing learning course or program communications, arranging logistics, and ensuring proper documentation for compliance with regulatory requirements and internal procedures.
•    Delivering of training sessions to maintain the focus on the business-identified learning objectives while ensuring an adult learner-centric approach.
•    Collaborating with others to design and implement training assessments on effectiveness application of learning; conducting assessments; and preparing evaluation reports.
•    Coordinate with L& D COE /Division for driving leadership training programs
•    Play the role of Communicator for BCP India, working with leaders and stakeholders
•    Plan employee and employment brand advocacy
•    Drive the Employee recognition process

Degree Requirement
Postgraduate in HR or equivalent experience desired

Skill Descriptors

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
 Level Working Knowledge: 
•    Delivers helpful feedback that focuses on behaviors without offending the recipient.
•    Listens to feedback without defensiveness and uses it for own communication effectiveness.
•    Makes oral presentations and writes reports needed for own work.
•    Avoids technical jargon when inappropriate.
•    Looks for and considers non-verbal cues from individuals and groups.

Training Delivery : Knowledge of methods and tools of training delivery; Ability to deliver learning solutions for desired training outcomes
 Level Working Knowledge: 
•    Implements adjustments to training in light of audience feedback.
•    Selects suitable delivery methods for different training sessions.
•    Participates in delivery of training via various methods for existing lesson plans.
•    Defines key learning objectives for training sessions.
•    Documents and reports problems that arise during training sessions.

Training Needs Analysis: Knowledge of tools, techniques and methods of training needs analyses; ability to identify what people need to learn for successful individual and organizational performance.
 Level Working Knowledge: 
•    Provides feedback for the improvement of training needs collection methods.
•    Participates in training suitability analysis for different levels in the organization.
•    Selects appropriate tools and techniques to evaluate the gap between existing and expected performance.
•    Defines key learning objectives for training sessions.
•    Assesses training needs for employees within the organization.

Training Solution Development: Knowledge of training solution development procedures, tools and techniques; ability to utilize the knowledge for developing a solution to stated training needs.
Level Working Knowledge: 
•    Monitors training solution development in all phases of the training life cycle.
•    Participates in developing a training solution for a documented need.
•    Selects appropriate tools and techniques to develop training solutions.
•    Analyzes successful examples of training solutions development.
•    Assists in evaluating training development costs.

Training Technologies: Knowledge of training tools and techniques; ability to utilize software, technologies and applications for the creation and development of training programs and processes.
Level Working Knowledge: 
•    Assists in the installation, configuration and support of training software.
•    Selects software and hardware infrastructure to develop training processes.
•    Uses specific technologies to develop and deliver training programs.
•    Resolves training software and hardware connectivity and integration problems.
•    Maintains e-learning systems to ensure the operation of online training programs.