AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
133 Caterpillar Inc Jobs
Field Office Coordinator
Caterpillar Inc
posted 14hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Career Area:
Business Services Job Description:
Your Work Shapes the World at Caterpillar Inc.
P o s i t i on O b j e c t i v e
T he Fi el d O ff i c e C o ord i n at o r p o s i t i on i s re s p o n s i b l e f or t h e m a n a g e m e n t a n d co o r d i n a t i o n o f a br o ad r a n ge of f i e l d o ff i c e a c t i vi t i e s of c o n s i d e r a b l e co m p l e x i t y , i n su p p o r t o f t h e d i s tr i c t b u s i n e s s g o a l s a nd o b j e c t i v e s .
D i m e n s i o n s
T he Field Office Coordinator s u p p ort r e v e n u e r e c o g n i t i on b y pro c e ss i n g work orders a n d i ss u i ng F i e l d S e r vi c e i n v o i c e i n s tru c t i o n s .
Nat u r e a n d S c o p e
T h i s p o s i t i on re p orts to t he D i s tr i c t S er v i c e M a n a g e r ( D S M) a nd th e i n c u m b e nt wor k s u n d e r o n l y v e r y g e n eral d i r e c t i o n . Dep e n d i ng on t he work l o c a t i on the i n c u m b e nt m a y work c o m p l et e l y re m ot e .
T h i s p o s i t i on pr o v i d e s s u p p ort to t he D i s tr i c t M a n a g e r , M M S O p e r a t i o ns M a n a g er, F i e l d S er v i c e S u p er v i s or ( F SS ) , Cu s to m er S e rv i c e S a l es Re p s , A cc o u n t M a n a g e rs , R e g i o n a l F i e l d E n g i n e er ( R F E ) a n d F i e l d E m p l o y ees (F S R) b y p e r f o r m i ng a d m i n i s tra t i v e t a sks , m a n a gi n g a w i d e v ar i e t y of o f f i c e a c t ivi t i es
a n d s y s t e m s , i n c l u d i ng S a f e t y a n d He a l th asp e c t s , W o r k order p r o c e ss i ng s y s tem a n d / or E R P s y s t em a n d i d e nt i f y i ng a n d re s o lv i n g p r o b l e m s .
A ss i g n m e n ts m a y b e ambiguous, a n d the i n c u m b e nt i s re s p o n si b l e f or det e r m i n i n g w ork m et h o d s a n d c o o r d i n at i ng pro j e c ts w i th o th e rs . T he Field Service Coordinator i s re s p o n s i b l e f or p r i o r i t i z i ng t he w o r k l o a d a nd t he work
l o a d o f o t h er s .
T he Field Service Coordinator pro v i d e s s o l u t i o n s t o The FOC III is responsible for prioritizing the workload and the work
load of others.
load of others.
The Field Service Coordinator provides solutions to difficult problems and conflicts and coordinates decision making responsibility in the absence of District Service Manager.
Re s p o n si b l e f or o v era l l ac c ura c y , c o m p l et e n e ss , c o n f i d e n t i a li t y a nd a d m i n i s trat iv e o b j e c t i v es a n d g o a l s ; m ay d i r e c t a n d m o ni tor t h e work of o t h e rs . T he Field Service Coordinator c o n tacts exter n al c u s t o m e r s , as we l l as i nt e r n a l .
P r i n ci p a l A cc o u nt a b i li t i es
- P r o v i d es l o g i s t i c a l a n d a d m i n i s tra t i v e s u p p ort f or t h e D S M, F S S , F l e et M a n a g er, R F E a nd F S R i n a l l o ff i c e a d m i n i s trat i on li k e c o rr e s p o n d e n c e, pre s e nt a t i o n a n d tra v el ar r a n g e m e n t s .
- A d m i n i s ter o ff i c e m a n a g e m e n t d ut i es f or s ta n d - a l o n e o f f i c es ( i f a p p li c a b l e ) . M a i n ta i n re c ords a nd d o c u m e n ta ti o n re l at e d t o H S S E , s u c h as m o n th l y s a f e t y br i e f i n g s , a cci d e n t i n v e s t i g a t i on r e p o r t s, s a f e t y m e e t i ng m i n u tes a nd t h e o ff i c e f i rs t ai d k it.
- W o r k toget h er w i t h t h e F i e l d S e r vi c e S u p e r vi s or (sc h e d u l i ng m o bi li z a t i on of Fi e l d e m p l o y e e s , a d v i s i n g cu s to m er s ) a n d co ll e c t l e g a l d o c u m e n ts re q u i r ed b y c o u nt r y b e f ore m o bi li z a t i on
- T r a c k F S R tra i n i n g a nd c er t i f i c at i o n, s u b m i t c ert i f i c at i o n s to CL M S . M a i nt a i n i n g W o r k Or d e r P r o c e ss i ng S y s t em up to d ate f or f i e l d e m p l o y e e s v a l i d m e di c al c ert i f i c at e s , o ff s h ore c ert i f i c at e s , F i tn e s s f or Du t y , p a ss p o r t s , v i s a s , etc.
- Or g a n i z e o ff s h o r e sur vi v al t r a i n i n g , r e f r e s h e r c o u rs es a n d m e di c al vi s i ts f or f i e l d e m p l o y e e s .
- M a n a ge t he In v o i c i ng P r o c e s s and f o l l o w - u p o n c u s t o m er i n v o i ci ng a nd p u rc h a s e order, pr e p a r e i n v o i c i ng i n s tru c t i o n s , i ss u i ng cr e d i t n o tes. G e n e r ate a nd c h e c k f or c o m p l et e n e s s of Fi el d S e r vi c e Invo i c e a n d s u b m i t to Fi n a nc e f or f i n a l re v i e w. A ss i s t Acc o u nt i n g w i th p a s t d ue i n v o i c e s . P r e p ar a t i o n of I n ter c o i n v o i ci ng t o F i n a nc e. M a n a g e , f o l l ow - up of t h e n o n b i l l a b l e a n d b i l l a b l e W o r k Or d e r s ( cr e di t h o ur s ) P r o c e s s . D i s p atch n e w y e ar l y S a l es S er v i c e ra t es to t h e cu s to m er s .
- C r e a tes j o b s a nd W o r k O r d e r s i n W o r k O r d e r P r o c e ss i ng S y s tem a n d d i s p a t c h to the F i e l d e m p l o y e e s , pro c e ss i ng a n d re v i e w a f ter j ob c o m p l et i o n ( c h e c k of j ob re p ort, si g n ed t i m e s h e et, c l o c k r e p ort h o u rs , l a u n c h P ur ch a s e O r d e r ) .
- Check exp e n s e rep o r ts f or F i e l d e m p l o y e es ac c or d i ng to F i e l d S e r vi c e Repre s e n t at i v e G u i d e l i ne a n d T r a v el a n d E nt e r t a i n m e n t P o li c y , b e f ore a p pro v al or i s r e j e c t i ng t he e x p e n s e r e p o r ts i f n o n - c o m p li a n c e o r m i ss i ng d o c u m e n t s .
Q u a l i f i c at i o ns
- T he Fi el d O ff i c e C o ord i n at o r III o p erates w i th a g r e at d e g r ee of s e l f -s uf f i c i e n c y u n d e r g e n e r a l d i r e c t i o n of t h e D i s tr i c t S e r vi c e M a n a g e r .
- T he i n d i v i d u a l s h o u l d h a v e g o od j u d g m e n t, a nd a s tro n g u n d e rs ta n d i ng of the Cu s to m er S e rv i c e o r g a n i z at i on a nd t he p o li ci es a n d pra c t i c es of t h e Co m p a n y .
- T he i n c u m b e nt s h o u l d b e pro f i c i e nt i n M i cr o s o f t Of f i c e a nd c o m p u ter l i terate t o l e a r n ot h er j ob s p ec i f i c s y s te m s s u c h a s W o r k Or d e r S y s tem E R P - s y s t em H SS E , E x p e n s e R e p ort S y s t em a n d In t r a n e t W e b s i te. L a n g u a ge s k ill s as re q u i r e d b y t h e d i s tr i c t.
- T h i s p o s i t i on re q u i r es 3 - 5 y e ars of o f f i c e e x p e r i e n c e o r re l at e d a d m i n i s trat i v e e q u i v a l e nt.
- Candidate must be permanently based in Mumbai, India.
Posting Dates:
February 6, 2025 - March 30, 2025 Employment Type: Full Time, Permanent
Read full job descriptionCaterpillar Inc Interview Questions & Tips
Prepare for Caterpillar Inc roles with real interview advice
What people at Caterpillar Inc are saying
What Caterpillar Inc employees are saying about work life
based on 1.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Caterpillar Inc Benefits
Submitted by Company
Health Insurance Defined Benefit Pension Plan Long-term Disability Insurance Supplemental Unemployment
Submitted by Employees
View more benefits 
Compare Caterpillar Inc with
Komatsu
Compare
Volvo Construction Equipment
Compare
Tata Hitachi Construction Machinery
Compare
Liebherr
Compare
CNH Industrial
Compare
Terex
Compare
SANY Group
Compare
Doosan Infracore
Compare
JCB
Compare
XCMG India Manufacturing
Compare
Hitachi
Compare
TÜV SÜD
Compare
GE Transportation
Compare
Flowserve
Compare
KONE
Compare
GKN
Compare
Alfa Laval
Compare
Stanley Black & Decker
Compare
Schindler
Compare
Danfoss Industries
Compare
Similar Jobs for you
Share an Interview