Analyst - Quality (Banking Operations)

About Us:

Cashfree Payments is India s leading payments and API banking company. It provides full-stack payment solutions for businesses in India to accept payments via 180+ payment modes and make payouts - all with a simple integration.

Over 6,00,000+ Businesses trust Cashfree Payments with payment collections, vendor payouts, salary payouts, bulk refunds, expense reimbursements, loyalty and rewards, and so much more!

We enable businesses of all, and we are building the payments infrastructure for tomorrow, today.

We entered the payments industry in 2015 to facilitate Cash-on-Delivery payments for e-commerce businesses. We are also contributing to the pace of Indias digitisation by working closely with traditional banks to increase ease and convenience for last-mile customers.

What You Will Do:

Key Responsibilities:

Audit Execution:

• Conduct audits of Merchant profiles that are actioned and sent to the banks.

• Evaluate the accuracy and completeness of merchant information gathered during profile screening before sending the same to the bank.

• Verify compliance with regulatory requirements and bank policies and procedures.

• Ensure that PG pricing structures are applied accurately by the team.

Compliance Monitoring:

• Monitor KYC processes and procedures to ensure they align with regulatory changes and bank guidelines.

• Recommend improvements to policies and procedures based on audit findings and industry best practices.

• Collaborate with banking operations teams to address audit findings and implement corrective actions.
  
  

Training and Development:

• Provide training and guidance to Banking operations staff on regulatory requirements and audit best practices.

• Foster a culture of compliance and continuous improvement within the operations function.
  
  

Key Competencies:

• Communication: Clear and effective communicator, able to work with various internal teams.

• Process Optimization: Focus on continuous improvement and operational efficiency, identifying automation opportunities to streamline processes.
  
  

What You Will Need:

• Integrity and ethical conduct.

• Analytical thinking and problem-solving skills.

• Effective communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Adaptability to evolving regulatory requirements and industry trends.

Qualifications:

• 1- 3 years in Banking Operations role in Aggregators (Paytm, Razorpay, PayU, Instamojo, etc.)