Manager - Inside Sales (5-7 yrs)

Skills:

Communication Skills, Sales Techniques, Customer Relationship Management, Product Knowledge, Negotiation Skills, Time Management, Problem Solving,

Responsibilities:

- Conduct pre-sales consultations to understand clients' communication needs and goals.

- Demos for potential clients on the value and features of WhatsApp Business API and other Caprus Digital services.

- Deliver customized, interactive product demonstrations tailored to client-specific use cases.

- Identify and qualify potential leads through social media platforms, telecalling, and email campaigns.

- Collaborate with the sales team to create compelling proposals and presentations.

- Maintain a robust pipeline of prospects and track progress using CRM tools.

- Serve as the primary point of contact during the onboarding process, ensuring smooth integration of WhatsApp Business API solutions.

- Coordinate with internal technical teams to address client-specific requirements.

- Provide ongoing support during the transition to ensure customer satisfaction and retention.

- Stay abreast of CPaaS trends and advancements, particularly related to WhatsApp Business API, Cloud PBX, and RCS solutions.

- Gather feedback from clients to inform product development and marketing strategies.

Qualifications:

- Maste's/Bachelor's degree in Business Administration, Marketing, or a related field.

- Minimum 5 years of experience in sales or pre-sales, preferably within the CPaaS or digital communication space.

- Strong understanding of WhatsApp Business API functionalities and use cases.

- Excellent communication, presentation, and negotiation skills.

- Proven ability to meet or exceed sales targets in a competitive environment.

- Hands-on experience with lead generation via social media platforms and telecalling.

- Preferable Females only

Why Join Caprus Digital?

Work with a diverse range of cutting-edge communication services such as Cloud PBX, CRM, Global Voice, Global SMS, RCS, and Virtual Numbers.

Opportunity to lead innovative projects in the fast-evolving CPaaS industry.

A collaborative and growth-oriented work environment.

Competitive compensation and professional development opportunities.

Desired Skills and Experience:

Communication Skills, Sales Techniques, Customer Relationship Management, Product Knowledge, Negotiation Skills, Time Management, Problem Solving, Team Collaboration