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52 Capita Jobs

Customer Service Executive - Chat & Email

0-5 years

₹ 3 - 4L/yr

Mumbai

10 vacancies

Customer Service Executive - Chat & Email

Capita

posted 6hr ago

Job Description

Hiring for Customer Management Executives - (3 Months Contract)


Position - Customer Service Executive - Chat & Email


Domain - Logistics


Region - UK


Mode - Hybrid (Training from office post that WFH)


Shift Timing - UK shifts with 2 rotational Off (Candidate should be comfortable with night shifts)


Qualification - HSC with Min 6 months International BPO Exp OR Graduate Fresher


Salary - Up to 31K CTC.


Job location - Vikhroli, Mumbai


Interview Venue- Godrej & Boyce, Gate No 2, Plant, 6, Lal Bahadur Shastri Marg, near R-City Mall Vikhroli Bus depot, Vikhroli West, Mumbai, Maharashtra 400079.


Person of contact - Vaishnavi Gangurde - 7304687873


Please Note it is a contractual role for 3 months post that the renewal depends on the performance and business requirement.




Employment Type: Full Time, Temporary/Contractual

Read full job description

Capita Interview Questions & Tips

Prepare for Capita Customer Service Executive roles with real interview advice

People are getting interviews at Capita through

(based on 96 Capita interviews)
Job Portal
Referral
Walkin
Recruitment Consultant
Company Website
Campus Placement
36%
15%
13%
7%
6%
2%
21% candidates got the interview through other sources.
High Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.

What people at Capita are saying

3.4
 Rating based on 128 Customer Service Executive reviews

Likes

Nothing

Dislikes

No fix timings , your shift can change thrice in a week . No knowledge about the process . They want you you to do sales even you are trained on customer service , if you performed they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Lazines..Read More

Read 128 reviews

Customer Service Executive salary at Capita

reported by 456 employees
₹1.5 L/yr - ₹7.2 L/yr
27% more than the average Customer Service Executive Salary in India
View more details

What Capita employees are saying about work life

based on 2.3k employees
61%
76%
76%
89%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Capita Benefits

Cafeteria
Free Transport
Health Insurance
Job Training
Team Outings
Soft Skill Training +6 more
View more benefits

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