Jira Administrator

Role & responsibilities

Job Description:

• [Job Overview]:
• Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Crowd Server as well as data center)
• Evaluate and manage the usage of Atlassian add-ons to meet team and business needs
• Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.
• Research and implement new approaches on Jira and Confluence usage
• Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support
• Analyze, review, and document current functionality to determine potential areas of improvement.
• Manage user permissions for tools according to the needs of projects and teams.
• Perform application and system administration tasks, including data backups and scheduled jobs.
• Test new versions of the tools and plug-ins to ensure compatibility.
• Manage multiple responsibilities with tight deadlines.
• Perform Linux Administration on troubleshooting Jira & confluence & Crowd
• Crowd Administration capabilities.

[Primary Skills]:

• Expert level Atlassian tool administration knowledge on JIRA, Confluence & Crowd (Server as well as Data center models).
• Ability to write custom JQL (Jira Query Language).
• Ability to construct custom dashboards using various filter types in JIRA.
• Strong knowledge and familiarity with PostgreSQL
• Ability to construct Confluence pages and integrate JIRA projects with Confluence pages.
• Experience in performing various Atlassian product installations, migrations, and plugin installation.
• Crowd integration experience.
• Ability to troubleshoot application-related problems both on console and server levels.
• Ability to create custom reports and dashboards in Eazybi Plugin.