Jira Administrator (3-7 yrs)

Qualification :

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- Atlassian certifications (i.e., Jira Administrator, Jira Service Project Administrator) are a plus.

Experience :

- 3+ years of hands-on experience as a Jira Administrator in an enterprise environment.

- Strong experience with configuring Jira Software, Jira Service Management, and associated add-ons.

- Experience in administering both Jira Cloud and on-premise environments is a plus.

Technical Skills :

- Proficiency in Jira administration tasks such as managing workflows, permissions, schemes, and custom fields.

- Experience with scripting and automation tools within Jira (i.e., Groovy scripting, Jira Automation).

- Strong understanding of Agile methodologies (Scrum, Kanban) and ITSM practices.

- Knowledge of integrating Jira with other systems (Confluence, Bitbucket, GitHub, CI/CD tools).

- Basic knowledge of databases and querying Jira data (PostgreSQL, MySQL) is a plus.

Soft Skills :

- Excellent problem-solving and troubleshooting abilities.

- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

- Ability to train users and provide ongoing support.

- Analytical mindset and detail-oriented.

Preferred Skills :

- Familiarity with Confluence and its integration with Jira for documentation and collaboration.

- Knowledge of Atlassian ecosystem tools like Bitbucket, Trello, and Bamboo.

- Experience in migrating Jira instances or upgrading from Jira Server to Jira Cloud/Data Center