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ServiceNow ITOM Developer
Capgemini
posted 15hr ago
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Job Description
Experience - 4 to 15 Years
Location - Pune, Chennai, Bangalore
Job Summary:
Seeking an experienced ServiceNow ITOM Developer to design, implement, and optimize IT Operations Management (ITOM) solutions. Key focus areas include Discovery, Service Mapping, Event Management, and Orchestration.
Responsibilities:
- Configure and customize ITOM modules and workflows.
- Develop integrations using APIs, MID servers, and other tools.
- Optimize CMDB for accurate asset and service data.
- Troubleshoot ITOM configurations and ensure system performance.
- Collaborate with stakeholders to align ITOM solutions with business needs.
Qualifications:
- Bachelor's degree in IT or related field.
- 3+ years of ServiceNow ITOM experience (Discovery, Service Mapping, Event Management).
- Proficient in scripting (JavaScript, PowerShell, Python).
- Strong knowledge of ITIL, APIs (REST/SOAP), and IT infrastructure.
Preferred Skills:
- ServiceNow ITOM certification.
- Experience with cloud platforms (AWS, Azure, GCP).
- Familiarity with DevOps tools.
Key Skills:
- ITOM module configuration and CMDB optimization.
- Integration development and API usage.
- Troubleshooting and performance tuning.
Employment Type: Full Time, Permanent
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Anonymous · Engineering - Software & QA
Nothing to say anything, It's my first company. I am happy to work.
- Skill development - Excellent+3 more
Please take employee opinion. Take action very clear on it immediately. So you will save the valuable employee to Capgemini.
- Promotions - Poor+1 more
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Capgemini Benefits
Salary Flexible working Leave Mobility Pension 
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