Adobe Solution Architect

Since June 2021,

frog is part of Capgemini Invent. frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. Were inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications.

Joining frog means youll be joining the pond, a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community and the world at large.

 

Your Role 

Solution Architecture & Design:Lead the design and development of scalable Adobe solutions, translating customer experience strategies into actionable technical architectures and blueprints.

Platform Expertise:Serve as the subject matter expert for Adobe Experience Cloud tools, especially Adobe Experience Manager (AEM), Adobe Analytics, Adobe Target, and Adobe Campaign, recommending best practices and ensuring maximum utilization.

Requirements Analysis:Collaborate with business stakeholders to understand their goals, define requirements, and identify Adobe solutions to improve customer experience and engagement.

Integration & Optimization:Oversee integration of Adobe solutions with other enterprise systems (CRM, data warehouses, etc.), ensuring seamless data flows and a unified customer view.

User Experience & Personalization:Implement data-driven, personalized customer experiences across web, mobile, and email channels, focusing on optimizing the customer journey.

Performance Monitoring:Set up dashboards and analytics to monitor solution performance, conduct regular audits, and identify optimization opportunities.

Documentation & Training:Document architecture and configuration for ongoing maintenance and train internal stakeholders on Adobe tools and best practices.

 

Your Profile 

Educational Background:Bachelors degree in computer science, Information Technology, Marketing, or a related field.

Experience:8-12 years of industry experience including a minimum of 3+ years of experience working as a Solution Architect, ideally within Adobes suite of tools, with proven experience in the customer experience domain.

Technical Skills:Proficient in Adobe Experience Cloud tools, specifically AEM, Adobe Analytics, Adobe Target, and Adobe Campaign. Experience with JavaScript, HTML, CSS, RESTful APIs, and integration with CRMs.

Project Experience:Demonstrated ability to design and deliver complex Adobe solutions from concept to production, especially in large-scale customer experience initiatives.

Problem Solving & Innovation:Strong analytical skills and a proactive approach to identifying issues and implementing solutions.

Communication Skills:Excellent communication skills, with the ability to translate technical requirements to business stakeholders and vice versa.

Certifications:Adobe Certified Expert (ACE) in AEM, Analytics, Target, or Campaign is a plus.

Domain Knowledge:Prior experience in consulting, digital transformation, or customer experience projects, especially in sectors like retail, finance, or healthcare.

Agile Methodologies:Experience working in Agile/Scrum environments is preferred.

Equal Opportunities at frog

Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.