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2073 Capgemini Jobs

Strategy & Transformation Consultant - C

4-8 years

Pune

Strategy & Transformation Consultant - C

Capgemini

posted 5d ago

Job Description

We are seeking a qualified candidate for the position of an ITSM Consultant with experience on ServiceNOW

  • Experience with technical ServiceNow components such as: business rules, client scripts, UI policies and actions, UI pages and macros, script includes, catalog items, workflows, web services, reports, etc.
  • Proficiency with ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Asset Management, PPM, Discovery, Knowledge, CMDB, etc.
  • Experience administering, configuring, developing, and customizing ServiceNow and related integrations
  • Strong Knowledge of ITIL principles and experience applying ITIL guidance to IT service.
  • Provide ServiceNow Administration and Functional/Development Support to users across the Organization
  • Provide timely support to user queries and troubleshoot production issues
  • Perform Systems Integration Testing and manage/coordinate user acceptance testing.
  • Creation of technical and functional documents for ongoing maintenance items and projects;
Your Profile
  • Business Knowledge and Skills
  • Understanding of ITSM best practices and ITIL principles (ITIL V3 Certification)
  • Familiarity with IT technologies including common hardware, networking, and software licensing
  • Strong Knowledge of the ITSM/ ITIL Framework
  • ITSM development and administration experience in an enterprise environment with ServiceNow experience
  • Prior training/certifications for supported applications are preferable.
  • Ability to work with end users, technical staff and management as necessary.
  • Needs to work under pressure and meet deadlines.
  • Strong documentation and verbal/written communication skills.
  • Strong multi-tasking and analytical skills
  • Excellent client-facing and internal communication skills

Employment Type: Full Time, Permanent

Read full job description

Capgemini Interview Questions & Tips

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Top Capgemini Transformation Consultant Interview Questions

Q1. In a dark room,there is a box of 18 white and 5 black gloves. You are allowed to pick one and then you are allowed to keep it and check it o ... read more
Q2. N-th Fibonacci Number Problem Statement Given an integer ‘N’, your task is to find and return the N’th Fibonacci number using matrix expone ... read more
Q3. How can you cut a rectangular cake in 8 symmetric pieces in three cuts?
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What people at Capgemini are saying

Transformation Consultant salary at Capgemini

reported by 4 employees with 8-19 years exp.
₹9.5 L/yr - ₹18.6 L/yr
12% less than the average Transformation Consultant Salary in India
View more details

What Capgemini employees are saying about work life

based on 41.9k employees
71%
88%
64%
84%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Capgemini Benefits

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Salary
Flexible working
Leave
Mobility
Pension
Submitted by Employees
Work From Home
Cafeteria
Soft Skill Training
Health Insurance
Job Training
Gymnasium +6 more
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Capgemini Pune Office Location

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Pune, Maharashtra Office
Headquarter
Plot No.14, Rajiv Gandhi Infotech Park, Hinjewadi, Phase-III, MIDC-SEZ, Village Man, Taluka Mulshi, Pune, Maharashtra, India, 411057 Pune, Maharashtra
411057

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