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Engaged Employer

Capgemini

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3.7

based on 42k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated IT/ITES Company - 2024

1833 Capgemini Jobs

Quality Manager I 9 To 11 Years I Kolkata

Capgemini Technology Services India Limited

3.7

based on 42k Reviews

9-11 years

Kolkata

Quality Manager I 9 To 11 Years I Kolkata

Capgemini

posted 29d ago

Job Role Insights

Flexible timing

Key skills for the job

Quality Assurance Sophos Cleaning Selenium Testing Six Sigma Agile Coaching

+ 9 more

Job Description

About The Role :

Deliver highly effective quality assurance processes and performance metrics to ensure quality related to marketing campaign processes and sales support activities

Provide support in executing initiatives of operational excellence in the form of reporting and process improvements.

Ensure that all compliances, both regulatory and corporate, are followed precisely by delivery team

Conduce audits and ensure audit findings are addressed by service delivery manager and leadership

Integrate Quality Management System to the standard operating procedures to ensure continuous monitoring and course correction

Assist in developing corrective action plans post internal or external audit

Work with leadership assure adequate corrective actions are implemented. Standardize tracking and trending of deviations and corrective actions among different service delivery sites so there is consistency and high- level metrics for each

Assist in the drafting of SOPs and other documents for use in day-to-day operations

Participate in internal team meetings and stay updated on the requests from clients

Understand the cross functional capabilities and suggest new ideas that improvise the existing processes

Play an instrumental role in participating in review of standards, procedures, tools, and process

Implement quality assurance standards and provide accurate feedback

On-board new and retrain existing users in the marketing campaigns and MDF processes

Analyse the requirements and identify the needs of test plan/cases/user scenarios based on the functionality and requirement

Primary Skill

Working experience in QA Function

Capable of quick learning and delivering quality solutions as an individual and as part of the team

Excellent communication skills, both written and verbal

Strong computer skills and knowledge of QA applications

Strong analytical and problem-solving skills

Meticulous attention to detail

Strong lean six sigma and process excellence skills; green belt or black belt qualification would be advantageous

5 plus years of experience in using the Microsoft Office suite with good Excel and PowerPoint skills

Secondary Skill

Active Listening
Adaptability
Agile (Software Development Framework)
Appium
Attentiveness
Automation Testing Management
Critical Thinking
Defect Management
Giving Feedback
Learning Mindset
Problem Solving
Selenium
Stakeholder Management
Teamwork
Test Analysis
Test Data Management
Test Design
Test Environment Management
Test Estimation
Test Management
Test Planning
Test Strategy
Time Management
UFT (Unified Functional Testing)
Verbal Communication
Written Communication

Employment Type: Full Time, Permanent

Read full job description

Prepare for Quality Manager roles with real interview advice

What people at Capgemini are saying

3.4

Rating based on 8 Quality Manager reviews

Anonymous · Engineering - Software & QA in Gurgaon / Gurugram

Likes

NA as in last 2 years just done my work and not received

Dislikes

No promotion or hike in 1st year even if you have good rating then also they don’t give anything

Salary - Poor

+3 more

Read 8 Quality Manager reviews

Quality Manager salary at Capgemini

reported by 56 employees with 7-18 years exp.

₹8 L/yr - ₹21.4 L/yr

24% more than the average Quality Manager Salary in India

View more details

What Capgemini employees are saying about work life

based on 42k employees

71%

88%

64%

84%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Capgemini Kolkata Office Location

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Kolkata (1)

Kolkata Office

1st Floor, Unitech Hi-Tech Structures Ltd , IT/ITES SEZ, Info Space Complex, Tower A B & C Block , New Town, Rajarhat, West Bengal, Kolkata Kolkata
700156