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3.7

based on 41.9k Reviews

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2073 Capgemini Jobs

Process Management

Capgemini Technology Services India Limited

 · 

3.7

 based on 41.9k Reviews

4-6 years

Bangalore / Bengaluru

Process Management

Capgemini

posted 5d ago

Job Role Insights

Flexible timing

Key skills for the job

Incident Management Change Management ITIL Service Delivery Management SAP Quality Management Business Process Management

+ 6 more

Job Description


 About The Role : 
  • Service Delivery and Disaster Recovery Management
  • Incident, Problem, and Change Management
  • Continuous Service Improvement [CSI]
  • Application monitoring & support
  • Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence
  • Incident Trend reports, Amber reports, Infrastructural health checks
  • Process Improvement, Process Audit, Quality Management Plan [QMP], Quality Trend Reports
  • Weekly / Monthly / Yearly deck report generation and presentation
  • Process documentation, implementation, and excellence


    •  

    Primary Skills 
  • Service Delivery and Disaster Recovery Management
  • Incident, Problem, and Change Management
  • Continuous Service Improvement [CSI]


    •  

    Secondary Skills 
  • Application monitoring & support
  • Service-Level Agreements [SLAs] and Operational Level Agreements [OLAs] adherence
  • Incident Trend reports, Amber reports, Infrastructural health checks

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Management roles with real interview advice

    Top Capgemini Management Interview Questions

    Q1. In a dark room,there is a box of 18 white and 5 black gloves. You are allowed to pick one and then you are allowed to keep it and check it o ... read more
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    What people at Capgemini are saying

    4.0
     Rating based on 1 Management review

    Likes

    Plenty of opportunities

    • Skill development - Good
      • +3 more
    Dislikes

    Slow & cost center culture

    Read 1 Management review

    Management salary at Capgemini

    reported by 1 employee
    ₹6.8 L/yr - ₹8.6 L/yr
    8% less than the average Management Salary in India
    View more details

    What Capgemini employees are saying about work life

    based on 41.9k employees
    71%
    88%
    64%
    84%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Capgemini Benefits

    Submitted by Company
    Salary
    Flexible working
    Leave
    Mobility
    Pension
    Submitted by Employees
    Work From Home
    Cafeteria
    Soft Skill Training
    Health Insurance
    Job Training
    Gymnasium +6 more
    View more benefits

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    Capgemini Bangalore / Bengaluru Office Locations

    View all
    Bangalore / Bengaluru  (4)
    Bangalore Office
    Capgemini, Crescent 2, Prestige Shantiniketan, Sadaramanagala Village, Whitefield Main Road Bangalore
    Karnataka 560048
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