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1 Accenture Business Operations Associate Job
Business Operations Associate - M&E
1-3 years
₹ 2.3 - 3.5L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
Business Operations Associate - M&E
Accenture
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Key Responsibilities (Current, CL12)
Independently Support 8-12 Simple, Medium, and High events at one time with consistent and quality customer support" Accuracy in the completion of assigned tasks and deadlines, team processes and standard operating procedures " Follow communication process flow" Updates process forms in a timely manner" Supports the creation of the event websites and registration, invitations and other emailed communications, per customer requirements" Consults on event requirements and site features" Coordinates site testing and final sign-off with customer" Creates event reporting package with updated reports" Integrates site data with MMS (Salesforce), On24 and Touchcast" Sends initial invitation and/or provides final site URL" Sends additional rounds of invitations and communications" Coordinates changes to attendees, waitlists, rooming lists, approvals and capacities w/event owner" Manages event websites and registration changes" Sends post-event feedback surveys" Manages post-event technology tasks (upload final participant lists, communicate web build hours/fees, complete final billing process form, close-out checklist)" Support taskforces and special projects (as assigned)"
Qualifications
Required Skills List?
Experience with Cvent platform will be a huge plus. The person should be willing to work Night Shifts (9 am to 6 pm US Eastern time) Ability to communicate effectively and support customers from various countries and time zones ? Comfortable speaking with customers in our universal business language; English ? Excellent customer service ? Excellent time management skills? Ability to problem solve customer and team issues ? Multi-tasker? Effective Written and Verbal Communications Training? Ability to work independently ? Strong Microsoft Office skills and adept to working with new technology (Word, Power Point, Excel)? Self-starter for continued education on technology? Familiarity with Microsoft Teams, a plus? Event planning experience, a plus ? Project Management experience , a plus? Knowledge of onsite event technology, a plus? Familiarity with HTML, a plus ?
Qualifications
Required Skills List?
Employment Type: Full Time, Permanent
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What Business Operations Associate at Accenture are saying
Rating based on 198 Business Operations Associate
reviews
Anonymous · Customer Success, Service & Operations
in Hyderabad / Secunderabad
Likes
People move with a friendly nature
- Salary - Good+6 more
Dislikes
Shift timing are to long
Business Operations Associate salary at Accenture
reported by
1.4k
employees
with 1-7
years exp.
₹1.4
L/yr - ₹7
L/yr
27%
less
than the average Business Operations Associate Salary in India
View more details
What Accenture employees are saying about work life
based on 54k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Accenture Benefits
View more benefits
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Accenture Bangalore / Bengaluru Office Location
Bengaluru Office
71, Cunningham Road, BengaluruBengaluru, India,
Bengaluru
560052
560052
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