Senior ServiceNow Developer - CMDB Module (8-10 yrs)

Position : Senior ServiceNow Developer with CMDB

Work Location : Pune, Hyderabad, Chennai, Bangalore, Trivandrum

Total Experience : 8 Years

Relevant Experience : 6 Years

Duration : Contract to Hire(C2H)

Notice Period : Immediate-30 Days

Description :

- Perform architecture, design, development and configuration of a variety of areas including, but not limited to Configuration Management (CMDB) and Reporting & Performance Analytics.

- Collaborate with a global team to scope and design solutions for documented business and technical needs, with an emphasis on / preference for minimizing customization.

- Design technical solutions to address complex requirements, evaluate alternate solutions, identify the best option, and implement the solution.

- Design, develop and configure workflows, forms, scripts, and underlying logic using Scrum / Agile methodologies.

- Formulate and implement a quality assurance strategy, with solutions for unit, system integration, regression, and user acceptance testing.

- Create and execute automated test scripts using ServiceNow's Automated Test Framework (ATF).

- Develop detailed architecture, design and coding standards for the development teams to follow. Lead design and code walkthroughs.

- Deploy the solution in Production and provide post go-live hypercare.

- Analyze, troubleshoot, and remedy identified system issues.

- Participate actively in automation efforts on the platform.

- Establish the creation of standard artifacts, best practices, standards and learning plans.

- Participate in the agile process to resolve technical impediments and assist in user story definition and sizing.

- Coach and oversee the activities of ServiceNow Development resources based offshore.

Mandatory Skills :

- 8+ years of experience working with IT Service Management solutions in an enterprise environment

- 6+ years of ServiceNow architecture, design, development, implementation, and configuration experience

- Strong understanding of the ServiceNow Application Suite covering ITSM and ITOM areas

- Experience working with web technologies (HTML, CSS, JavaScript, AngularJS, XML, SOAP, REST, Jelly, etc.)

- Extensive experience designing and developing solutions in the CMDB area will be required.

- Solid understanding of the Common Services Data Model (CSDM) and CMDB Identification and Reconciliation Engine (IRE) for data ingestion.

- Strong grounding in fundamentals of web application development (identity, security etc.).

- Experience working with Shell Scripting and Mid Server Service Administration.

- Experience working with structured data, schema and databases.

- Experience integrating internal and external (SaaS based) applications using RESTful APIs, OAuth 2.0 and GraphQL

- Exposure to Identity Management and Single Sign on/Active Directory integrations.

- Experience with Agile and Scrum development approaches.

- Ability to understand complex business needs and adapt appropriately.

- Ability to learn and adapt to new technologies applicable to the ServiceNow platform.