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Zonal Manager, North and East - Key Accounts
10-12 years
New Delhi
1 vacancy
Zonal Manager, North and East - Key Accounts
Bristol-Myers Squibb
posted 22d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Lead, mentor, and manage a team of key account managers.
- Set performance goals, monitor progress, and provide regular feedback and coaching.
- Foster a collaborative and high-performance team culture.
- Create an environment within the team where compliance is an important factor in all decisions and actions taken by the team.
- Foster collaboration of the KAM team with multiple functions such as the sales team, medical field team, and marketing.
- Develop and implement sales strategies to achieve business objectives within key accounts and the public sector.
- Monitor market trends, competitor activities, and customer needs to identify new business opportunities.
- Ensure the team meets or exceeds sales targets and key performance indicators (KPIs).
- Monitor and analyze performance to provide business updates to the leadership team.
- Build and maintain strong relationships with key stakeholders, including public sector officials, procurement departments, and key account representatives.
- Act as a primary point of contact for escalations and solve complex issues within key accounts.
- Develop strategies to enhance customer satisfaction.
- Maximize business opportunities for the product portfolio in all sectors of the Government Key Account Business.
- Collaborate with internal teams (e.g., trade sales, marketing, public affairs, finance) to develop proposals and secure contracts.
- Maintain product, competitor, and health care environment knowledge.
- Analyze the market place and anticipate future changes to create a competitive advantage.
- Bachelor s Degree or higher in one of the Health Sciences field preferred.
- 10+ or more years in the pharmaceutical specialty market
- Experience in handling government business preferred.
- Proven track record of working with cross functions team.
- Strong leadership ability/ potential, communication, interpersonal, and organizational skills
- Previous experience that has required the use of analytical skills, selling skills, and development of strong business acumen, and working knowledge of the market access environment.
- Strong command of English and regional language(s)
Employment Type: Full Time, Permanent
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