Collection Officer

Bridging Technologies is hiring for Collection Officer:
Experience: 1+ Years ( International BPO)
Location: Mohali

Job Description:
We are looking for a candidate who is mature, understands the criticality of the job, has the ability to speak persuasively and listen critically as the position involves exposure to financial information of International clients. The candidate should have previous work experience of 2-3 years with preference to candidates from the collection process. We need a result oriented person who can look forward to a rewarding job and fair earnings.

Primary responsibility will be making Outbound Calls and collecting overdue payments for US and Canada Healthcare Systems.
Responsibilities:
● To call and follow up on allocated cases under the overdue payments.
● Review, follow and update all the allocated cases. Collect payments and curb the overdue payment accounts.
● Follow the standard operating procedures as set up by the company.
● Seek HELP, ASK wherever in doubt & ESCALATE wherever required.
● Ability to multitask and meet deadlines. Prioritize tasks to ensure the successful completion of each debt collection attempt. Achieve the targeted resolution in respective buckets every month as set by the business.
● Ability to negotiate with clients and resolve conflicts.
● Must have a minimum of 6 months experience as a US Collection Officer.

Shift Timing: US Shifts


About Company:
Headquartered in the state of California in the USA, Bridging Technologies is not only foremost healthcare software & application Product Company but also an “idea generation” company that believes in bringing new healthcare concepts to reality. We specialize in end-to-end software product development and bring a wealth of experience creating out-of-the-box software for healthcare organizations.

Our culture
Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion to build solutions that make a difference in people’s lives has brought us together and a long professional journey has taught us how to do it.
‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.