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78 BPO Non Voice Jobs in Chennai

International Chat Support Executive

1-5 years

₹ 2 - 2.75L/yr

Ambattur, Chennai

20 vacancies

International Chat Support Executive

Teleperformance

posted 3d ago

Job Description


Teleperformance is hiring for International E-mail & Chat.


  • Customer Support Executive
  • Location - Chennai
  • Work From Office

Preferred Candidate Profile -

  • Graduation mandatory.
  • Experienced candidates can only apply for this post. Must have minimum 1 Year of experience with valid documents i.e., offer letter, relieving/experience letter and last three months salary slip.
  • Must have excellent command in English spoken & written.

Working Schedule:

  • 5 days working and 2 days rotational off.
  • Graveyard Shift.
  • Shift duration of 9 hours including 1 hour break.

Perks and benefits:

*******Salary Range - 18k Take Home, CTC up to 22k (With Incentives)******

Transport facilities available for both side ( must be inside hiring zone )


Roles and Responsibilities

  • Provide exceptional customer support through phone, email, or chat to resolve customer queries and concerns.
  • Handle international calls from clients across various time zones (US/UK).
  • Work on rotational shifts including weekends and holidays as per business requirements.
  • Participate in blended processes where you will be required to work with a team of agents handling multiple tasks simultaneously.
  • Maintain accurate records of all interactions with customers using CRM software.


Interested candidates can share their CV in the below mentioned number -

HR Keerthana - 6382707600


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

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What people at Teleperformance are saying

2.7
 Rating based on 45 Chat Support Executive reviews

Likes

Work culture is good until you score good and met all requirements if not met they will show you the real face and keep pressuring until you met there requirement also the manager don't know how to talk to there employees treating them like a trash keep forcing to change employee department or they give threats of termination

Dislikes

Salary is low and work pressure is high they keep pressuring until you leave the job and do not give leave as per your need even if someone is really sick in the family they do not grant leave keep tangled in there talk like you can do everything in 15k

  • Salary - Poor
  • +5 more
Read 45 Chat Support Executive reviews

Chat Support Executive salary at Teleperformance

reported by 238 employees
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₹1 L/yr - ₹4.5 L/yr
At par with the average Chat Support Executive Salary in India
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