Senior Director, General Management Manager

Senior Director, General Management Manager

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world s financial system we touch nearly 20% of the world s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We re seeking a future team member for the role of Senior Director, General Management Manager to join our Enterprise Onboarding Platform.. This role is located in Pune - Hybrid

In this role, you ll make an impact in the following ways:

• Overseeing operational teams responsible for processing instructions from clients and client platforms to open, close and maintain accounts.
• Oversee operational teams responsible for KYC for Pershing, WM, IM and TA / IB KYC
• Ensure that there is a robust operating environment that is compliant with internal control standards as well as local and global regulations.
• Embed metrics across all of the teams, including using metrics and advanced analytics to enable teams to identify challenges that impact operational performance
• Play a key role in delivering transformation to drive operational efficiencies and implement a new global operating model to deliver operational efficiencies and an improved client experience.
• Internal Collaboration: partner with global compliance, risk management teams to deliver consistent processes and practices within the regulatory framework.
• Drive improvements in scale and efficiency: lead a program of change initiatives to deliver continuous improvements through process re-engineering, client collaboration, investments in core technology and streamlining organizational structures.
• Staff development and leadership training

To be successful in this role, we re seeking the following:

• Proven operational leader with experience of managing large, diverse teams
• Strong talent management and staff development skills
• Background in Client Onboarding / KYC / AML within the Financial Services Sector
• Demonstrable track record of driving organizational transformation and improvements
• Strong collaborator, able to work across multiple teams and regions
• Exceptional stakeholder management skills
• Excellent Communication skills

At BNY, our culture speaks for itself. Here s a few of our awards:

• America s Most Innovative Companies, Fortune, 2024
• World s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
• Most Just Companies , Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.