HardWare Asset Manager

Responsibilities

Direct Responsibilities

Responsible for Hardware Asset Management Services, Managing IT infrastructure asset management team with the Objective of ensuring optimum services across the organization. Responsibility also include 2nd Level support for new branch/expansion of IT Infrastructure setup and support. Technical coordination with the vendors and provide assistance to ITIP team on various initiatives.

• Track all IT assets throughout its lifecycle.
• Maintain Asset Records pertaining to Installations, Movements.
• Maintaining the track of Assets (Desktops, Laptops, Printers, IP Phones and Other IT Assets)
• Tracking IMAC calls and update the same in Asset Tool
• Update of Inward / Outward Excel sheet
• Work with other IT Support team members & Suppliers on Hardware Replacement
• Preparing reports as and when required (MIS Reporting)
• Generation of monthly Hardware Inventory Reports
• Generation of weekly Asset Control Matrix
• Tracking of the entire asset across organization with actual business owner tagged at all times.
• Manage Hardware Asset Management
• Physical Assets Verification activity.
• Disposal of assets as on when required.
• Stores re-arrangement on regular basis
• Handling stores and stores activity efficiently
• Ability to learn fast, Good Analytical skills.
• Co-ordination with Users / Technical towers / Stake holders / Vendors via Phone or Mails (Good Communication)
• Providing support to customers on any asset related queries
• Coordination and Movement of Assets to and from other locations.
• Fixed Asset Reconciliation Annually with Finance records.

Contributing Responsibilities

• Responsible for attracting, retaining and growing a competent and professional IT team,
• Ensures appropriate training and development interventions.
• Conducts timely and transparent appraisals as per BNPP framework.
• Actively manages vertical and horizontal career development of team.

Supervise PAN India Hardware Asset Management Tea

Technical & Behavioral Competencies

• Excellent analytical skills.
• Strong relationship management skills.
• Strong management, project management, leadership skills and excellent complex problem solving skills.
• Strong writing, communication and presentation skills to audiences of different sizes and levels of seniority.
• Must be self-motivated and show initiative in different circumstances and under pressure.
• Must be team-oriented and show ability to work well under pressure.
• Flexibility in working outside of your responsibilities and areas of expertise.
• Multitasking ability.
• Solid experience in various domains of solutions delivery (BFSI systems) and service delivery (server, network infrastructure and information system security etc.) is preferred.
• Basic Knowledge and clear understanding of IT infrastructure on desktops/Thin Clients/Servers/networks.
• Ability to comprehend customer’s technology needs.
• In-depth understanding of the linkage between financial services, Information Technology and business value.
• Ability to develop solid business cases for implementing business enablement project.
• Excellent customer orientation and strong relationship management skill.
• Good management, coaching and staff development skills.
• Creative and analytical ability in problem resolution and Decision making skill.
• Excellent verbal and written English communication and presentation skill.
• The individual will be required to travel and work at various BNP Paribas locations in order to fulfil their duties as part of the IT team.

Specific Qualifications (if required)

• A minimum 10 years’ experience along with at least 3 years in leadership role.
• Minimum of 3 years’ experience in HAM[Hardware Asset Management] project management

The individual will be required to have knowledge & understanding of various service / regulatory standards, work processes & procedures such as ITIL, ISO, Project management etc.